Sales & Catering Manager

The Trade Hotel Milwaukee

Sales & Catering Manager

Milwaukee, WI
Full Time
Paid
  • Responsibilities

    Join our team, a 2025 USA Today Top Workplace Winner!

    Now hiring a Sales & Catering Manager at the The Trade Hotel Milwaukee.

    Why You’ll Love Working with Us The The Trade Hotel Milwaukee is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed.

    How You’ll Make An Impact

    Our Sales & Catering Manager creates and maintains lasting relationships with our customers in the desire to provide them with an excellent guest service experience while utilizing the property’s meeting and event space. Sales & Client Engagement

    Handle inbound inquiries and bookings for small groups (up to 15 rooms on peak) and short-term events

    Conduct regular prospecting and maintenance sales calls to build new business and foster repeat client relationships

    Represent the property at networking events to generate awareness and leads

    Stay current on market trends, customer preferences, and competitive offerings to support strategic sales efforts

    Event Planning & Execution

    Act as the primary contact from inquiry through post-event follow-up, ensuring smooth execution and client satisfaction

    Provide accurate site tours and prepare detailed Banquet Event Orders (BEOs)

    Communicating all setup needs and final counts in weekly BEO meetings

    Qualifications

    Related college degree or related work experience

    Strong customer service skills

    Strong oral communication and interpersonal skills

    Strong attention to detail and organized

    Ability to work effectively and efficiently in a fast-paced setting

    Reliability and honesty

    Desire to contribute to a supportive and effective team

    What Will You Get At NCG Hospitality? We take great pride in the inclusive environment we’ve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the The Trade Hotel Milwaukee.

    Career Development

    Personalized career pathing and skill development

    Leadership and mentorship programs

    Educational and certification reimbursement

    Team Member Perks

    Worldwide hotel discounts and free stays at NCG Hospitality managed hotels

    Catch of the Day – earn bonuses for going above and beyond to support team and guests

    Everyone Sells – earn cash for bringing in business to our properties

    Paid Volunteer hours – Earn money for community service

    Health & Wellness Benefits

    Medical, dental, and vision plans

    Paid sick time and Paid Time Off

    Virtual telehealth access and employee assistance resources

    Monthly health and fitness reimbursement programs

    Financial Support

    Same-day pay options

    Referral bonus – earn cash for bringing great team members

    401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%

    Health Savings Account

    Ready To Grow With Us?

    Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.

    NCG Hospitality is an Equal Opportunity Employer