Sales Center Manager - Bismarck, ND

We have been retained by a Leading Beverage Distributor who are seeking an experienced Sales Center Manager who directs and coordinates all sales, delivery, merchandising, product supply, warehouse, cooler service, fleet, and safety activities for the sales center. The Sales Center Manager has direct management and leadership responsibility for the sales center staff and is responsible for the direction, execution and proper reporting of outcomes to the appropriate levels of management to ensure expected revenue, volume and operating expense goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Grow revenue through volume and net pricing and gross profit through product mix, controlling cost of goods, volume, and net pricing.

• Ensure superior customer service and foster a customer service environment including meeting with key customers, assisting sales representatives with maintaining relationships and negotiating and closing deals.

• Manage annual sales center operating budget, control expenses effectively, and provide explanation of budget variances to Division Manager.

• Lead, develop and mentor team to achieve a high performance, team-oriented environment with integration of the company’s Culture Formula.

• Monitor competitor products, sales and marketing activities.

• Ensure safety by establishing behaviors that result in a safe working environment and employee training on safe working techniques, minimizing personal injury and property damage incidents of all types.

• Maintain the safety and integrity of vehicles ensuring required vehicle checks and work with managers to make necessary adjustments to ensure operation of all departments without interruption.

• Manage utilization of equipment, facilities, and personnel to obtain maximum efficiency to meet performance objectives.

• Work with management team to continuously foster a positive work environment and establish the organization as a premier employer.

• Maintain professional, team relationships with co-workers and customers including on-time follow-through on commitments.

• Conform with, abide by, and re-enforce all regulations, policies, work procedures, and processes.

ESSENTIAL SUPERVISORY RESPONSIBILITIES

• Work with management team to ensure appropriate handling of personnel matters including hiring for open positions, evaluating performance, and taking appropriate actions in the event of under-performance.

• Provide strategic leadership and build capability through coaching and development on the company’s overall business model, goals and objectives.

• Include management staff in planning, decision-making, and process improvement.

• Identify and mitigate potential personnel risks.

EDUCATION AND EXPERIENCE

• Bachelor’s Degree in Sales, Marketing or Business or 3-5 years outside sales experience.

• 3-5 years of supervisory experience with progressive managerial responsibilities.

• Microsoft Office proficiency including Microsoft Word, Excel, PowerPoint, and Outlook.

• Experience with Margin Minder (or comparable program) preferred.

• Proven track record of building and retaining business through selling, account management and excellent customer service.

• Demonstrated ability to build accounts through cold calling, lead generation, professional presentation style and negotiating and closing deals.

• Above-average math skills and ability to figure profits, margins, retails, and financials are critical to managing this business.

• Class A CDL preferred. May be required in some locations