Sales Confirmation Manager

GREAT LAKES HOME REMODELING

Sales Confirmation Manager

Toledo, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Training & development

    Join Our Fast-Growing Team! We’re looking for a Sales Confirmation Manager to lead our call center operations and ensure our sales teams are fully booked with qualified in-home appointments. If you have experience managing inbound and outbound call activity and thrive in a fast-paced, high-energy environment, this is your opportunity to grow with a company on the rise.

    What You’ll Do:

    Oversee and support a team of call center representatives handling both inbound and outbound calls

    Confirm, qualify, and schedule appointments for our sales team across all territories

    Manage and distribute new leads from all marketing channels (digital, canvassing, referrals, and more)

    Monitor call performance, conversion rates, and scheduling accuracy

    Collaborate with sales leaders to align appointment volume with sales goals

    Provide daily feedback, training, and motivation to reps to drive results

    Maintain detailed records using our CRM and reporting tools

    What You Bring to the Table:

    2+ years experience managing or supervising a call center or appointment setting team

    Proven ability to drive lead conversions and maintain high-performance standards

    Excellent communication, time management, and leadership skills

    Familiarity with CRM platforms and lead tracking systems

    A proactive, goal-oriented mindset with a passion for operational efficiency

    Why Us?

    Weekly Pay + Performance Bonuses

    Full Benefits Package: Health, Dental, Vision, and 401k with Match

    Paid Training

    Strong Career Growth Opportunities as We Expand Across the Region

    Collaborative and Energetic Company Culture

    Your leadership makes a direct impact. Join us and help fuel the engine that drives our top-tier sales performance.