Sales Consultant

Hearth & Home Shoppe

Sales Consultant

Mechanicsville, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Job Summary

    The Sales Consultant is directly responsible for securing new business and managing relationships with new & existing customers. Our Sales Consultants are responsible for identifying customer needs, developing technical options for the customer's consideration and ensuring the business has all relevent information to ensure a safe and efficient installation process.

    Responsibilities

    Greet visitors to the Shoppe and work with them to identify their needs

    Make outbound telephone calls to customers to talk with them to identify their needs and move the sales process forward

    Answer inbound telephone calls and field questions

    Input customer information into our CRM

    Manage follow-up with customers via email and phone

    Research product options and develop quotes for customer review

    Create sales invoices

    Effectively communicate with rest of organization about each project sold

    Support our OSHA compliance and maintain OSHA records

    Assist in warehouse as needed

    Perform other office and sales tasks and cross-train as needed

    Learn about the products we sell and keep up with new offerings

    Keep showroom clean and well presented

    Achieve sales targets

    Keep marketing materials up-to-date

    Occasional Saturday work may be required

    Qualifications

    Some experience in construction or construction-related sales with an emphasis on technical knowledge and high customer service

    Willingness to work effectively and demonstrate perseverance, high integreity and attention to detail

    Enjoy working as a member of a team

    Honest, hard working, able and willing to learn