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Sales & Customer Service Coordinator

Sales & Consulting Firm

Sales & Customer Service Coordinator

Long Beach, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We are ready to BULLDOZE through the rest of this year and make a MASSIVE impact on the Sales and Customer Service industry! We provide full-time permanent employment opportunities during one of the most challenging times in US history. We are looking for the missing puzzle piece to our incredible Sales and Customer Service team.

    As a company, we are committed to ELEVATING the customer experience and creating an uplifting, supportive environment for our Sales and Customer Service team. Our DREAM is to make a lasting impact on our local communities while providing YOU with a great career opportunity. This dream is already becoming a reality. Our Sales and Customer Service team are responsible for embodying our core values and providing a friendly, fun, solutions-focused experience to every customer. Elevating the customer experience, of course, starts with YOU!

    IF YOU…

    • Are a natural problem-solver with determination and empathy

    • Have a competitive, persistent, and results-driven attitude

    • Are customer focused and enjoy making a difference in someone’s day?

    • Work better in person rather than online with customers and colleagues

    … Then look no further! This may be that outstanding opportunity you’ve been searching for!

    WHY CHOOSE OUR SALES AND CUSTOMER SERVICE TEAM?

    • We offer advancement opportunities from within and don’t believe in tenure or seniority.

    • We provide Hands-on, comprehensive training

    • We are heavily involved in our local community and plan volunteer events.

    • We take the time to plan company-funded parties and team events.

    • We offer commission-based pay that is competitive.

    • And of course the best for last… we provide travel opportunities in and out of the US!

    RESPONSIBILITIES:

    • Communicate with consumers directly to understand their needs, resolve issues, and recommend products/services

    • Build and maintain trusting relationships with new clients

    • Provide reasonable answers and solutions to all customer inquiries

    • Manage customer objections respectfully and professionally

    • Collaborate with fellow customer service and sales team members to ensure overall customer satisfaction and increase sales revenue

    • Receive customer feedback to relay to upper management and improve the customer experience

    • Attend daily meetings to build product knowledge, learn new sales tactics, and stay up to date on deals or sales promotions

    REQUIREMENTS:

    • 1-3 years of successful sales, customer service, retail, or client relations experience

    • High School diploma or GED

    • Ability to overturn objections and answer technical questions, comprehend customer's needs, and react quickly

    • Excellent presentation, written, and verbal communication abilities

    • Ability to follow direction and learn quickly

    • Ability to communicate and interact efficiently with a variety of people, both externally with consumers and internally with customer service and sales team members

    • Outstanding time management and multitasking skills

     

    This position is in-house and onsite. We do not have positions available to work from home as this position would require someone to be directly involved with B2C interactions.