Title: Sales Coordinator

Shift: 1st Shift, Monday - Friday (Professional office hours)

Salary: $25.00 - $30.00 per hour

Who we are:

Our client is a leading manufacturer of custom steel products in Indiana. They serve diverse industries and are hiring for this newly created, high-priority role to support a growing customer base.

Sales Coordinator Role:

This role is the central communication bridge between our customers, our engineering team, and our sales department. Reporting directly to the General Manager, you will be the first point of contact for all new inquiries, evaluating project fit with engineering, and organizing key details before handing the opportunity off to the sales team.

Sales Coordinator Responsibilities:

• Serve as the first point of contact for all incoming job inquiries from web and phone channels

• Communicate with potential customers to collect initial project details and requirements

• Partner with the engineering team to assess technical feasibility and project alignment

• Organize, document, and prepare qualified inquiries for handoff to the sales team

• Accurately enter Purchase Orders and Sales Orders into the ERP system

• Provide responsive support to existing customers regarding shipping, billing, and general inquiries

• Maintain up-to-date and accurate information in ERP and CRM systems

• Manage customer portals for customer needs and reports

• Welcome and assist visitors, customers, and vendors at the office

• Perform administrative tasks including filing, correspondence, and office organization

Sales Coordinator Reporting Relationships:

The Sales Coordinator reports directly to the General Manager (GM). This role has no direct reports.

About You:

• Possess strong customer service, communication, and organizational skills

• Have 2+ years of experience in customer service, inside sales, or sales support (manufacturing preferred)

• Are earlier in your career and looking for an opportunity to grow and gain insight into all parts of the business

• Show proficiency with ERP and CRM systems (manufacturing software preferred)

• Are detail-oriented with a commitment to accuracy and follow-through

• Have a positive, professional, and customer-focused demeanor

• Demonstrate strong organizational and multitasking abilities

Next Steps:

If you are a highly organized communicator focused on customer service, we would like to hear from you.

Additional Information:

• Work Environment: This is an on-site position in a professional office setting within a manufacturing facility.

• Equal Opportunity Employer: Our company is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We value, respect, and support all employees.