Sales Coordinator

Shine of Carmel

Sales Coordinator

Carmel, IN
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Sales Coordinator

    Shine Full-Time | Multi-Location

    About Shine

    Shine is a rapidly growing, multi-location premium home services company. As we scale into new markets, execution quality matters more than ever. Our success depends on strong systems, clear communication, and people who take ownership of outcomes.

    We are building a high-performing team that values clarity, accountability, and getting things right the first time.

    Role Overview

    The Sales Coordinator is a critical support role responsible for protecting execution quality from the moment a job is sold to the moment it is scheduled and prepared for operations.

    This role sits at the intersection of sales, scheduling, operations, and customer communication.

    Your mission is simple and demanding: Make sure everything sold can be delivered correctly—on scope, on schedule, and without preventable surprises.

    This is not a sales or closing role. It is a proactive coordination and quality-control position for someone who thinks ahead, notices details others miss, and takes ownership from start to finish.

    High performers in this role will earn opportunities to grow into senior coordination, operations leadership, or revenue-support roles as Shine continues to expand.

    What You Own

    You are accountable for:

    Accuracy and completeness of estimates and job details

    Clean handoffs from sales to scheduling to operations

    Scheduling readiness based on capacity, job complexity, and routing

    Preventing preventable issues before they reach the field or customer

    Maintaining clean, reliable sales pipeline data

    If something falls through the cracks in these areas, this role is expected to catch it.

    Key Responsibilities

    Review and prepare sales estimates to ensure accurate scope, pricing, and job notes

    Flag and resolve unclear or incorrect information before jobs move forward

    Coordinate job scheduling based on crew capacity, job size, complexity, and priorities

    Proactively adjust schedules to avoid conflicts and downstream issues

    Ensure operations teams receive complete job details before work begins

    Confirm appointments and communicate next steps or changes with customers

    Maintain clean, up-to-date pipeline tracking and opportunity statuses

    Identify recurring breakdowns and propose process improvements as volume increases

    Qualifications

    Required:

    Experience in coordination, administrative support, project coordination, or operations support

    Exceptional attention to detail and follow-through

    Strong organizational skills with the ability to manage multiple priorities

    Comfort working within structured systems and defined processes

    Clear, professional written and verbal communication skills

    Experience using CRMs, scheduling tools, or internal systems

    Self-directed worker who takes ownership without needing constant supervision

    Ideal Traits:

    Thinks in outcomes, not just tasks

    Proactively solves problems instead of reacting to them

    Holds high personal standards for accuracy and clarity

    Enjoys creating order and preventing issues

    Wants to grow with a scaling company

    Not the Right Fit If You…

    Prefer highly unstructured or ambiguous environments

    Struggle with attention to detail or follow-through

    Need constant direction to stay on track

    Measures of Success

    Jobs scheduled correctly the first time

    Operations teams fully prepared before job start

    Customers consistently informed and confident

    Clean, accurate sales pipeline data

    Fewer preventable fixes required by sales or operations leaders

    Compensation & Benefits

    Salary: $45,000 – $60,000 based on experience

    Benefits package including health, dental, vision, and PTO

    Clear growth path for high performers as the company expands

    Culture of ownership, accountability, and high standards—without micromanagement

    Real impact in a company that is scaling quickly across multiple locations

    Final Note

    If you take pride in accuracy, organization, and getting things right the first time, this role gives you real ownership in a company that’s building something substantial.