Sales Coordinator-TWELVE® Hotels & Residences – Atlanta, GA

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Blue Sky Hospitality Solutions

Sales Coordinator-TWELVE® Hotels & Residences – Atlanta, GA

Atlanta, GA
Full Time
Paid
  • Responsibilities

    Position Title: Sales Coordinator

    Location: TWELVE® Hotels & Residences – Atlanta, GA
    Department: Sales & Marketing
    Reports To: Director of Sales

    Position Overview

    The Sales Coordinator plays a key role in supporting the Sales & Marketing team by ensuring seamless coordination of sales activities, client communications, and administrative functions. This position is essential to driving revenue, maintaining client relationships, and delivering a high-touch, luxury guest experience aligned with the TWELVE® brand.

    Key Responsibilities

    Sales & Administrative Support

    • Provide day-to-day administrative support to the Director of Sales and Sales Managers
    • Prepare proposals, contracts, and group resumes in a timely and professional manner
    • Maintain accurate records in CRM systems (Delphi, Opera, or similar)
    • Assist with RFP responses, rate loading, and account management
    • Generate reports on sales activity, production, and revenue tracking

    Client & Guest Relations

    • Serve as a primary point of contact for client inquiries and follow-ups
    • Coordinate site inspections and client visits, ensuring a seamless experience
    • Support group bookings from inquiry through execution
    • Build and maintain strong relationships with clients, vendors, and internal teams

    Event & Group Coordination

    • Collaborate with Operations, Catering, and Front Office teams to ensure successful execution of group stays and events
    • Prepare group resumes, BEO support documents, and internal communication sheets
    • Monitor room blocks, cut-off dates, and special requests

    Marketing & Sales Initiatives

    • Assist in executing sales strategies, promotions, and marketing campaigns
    • Support social media and digital marketing efforts (as applicable)
    • Coordinate collateral materials and presentations

    Operational Excellence

    • Ensure all sales documentation is accurate and compliant with brand standards
    • Maintain organized filing systems and documentation
    • Uphold company service standards and contribute to a positive team culture

    Qualifications & Requirements

    • Bachelor's degree in Hospitality, Business, or related field preferred
    • 1–2 years of experience in hotel sales, front office, or hospitality operations
    • Strong organizational and multitasking skills
    • Excellent written and verbal communication skills
    • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
    • Experience with hotel systems (Opera, Delphi, Salesforce, etc.) preferred
    • Ability to work in a fast-paced, luxury hospitality environment

    Core Competencies

    • Attention to detail and accuracy
    • Customer-focused mindset
    • Strong interpersonal and relationship-building skills
    • Time management and prioritization
    • Team collaboration and adaptability

    Work Environment & Expectations

    • Ability to work flexible hours, including occasional evenings or weekends based on business needs
    • Professional appearance and demeanor consistent with a luxury brand
    • On-property presence required