Benefits:

Employee discounts

Training & development

HIRING IMMEDIATELY

Saving and changing lives, every single day. We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics.

We are seeking a sales-focused team member with a friendly, confident, and goal-driven personality that has availability on weekday mornings, specifically Tuesdays and Fridays. This part-time position requires 8–12 hours per week and is ideal for someone who thrives on connecting with families and delivering exceptional customer service.

Primary Responsibilities:

Follow up with leads through phone calls, texts, and email

Convert inquiries into annual and monthly memberships

Track, manage, and achieve individual sales goals

Provide outstanding customer service to current and prospective families

Maintain accurate records in our customer management system

Support daily front desk operations and administrative tasks as needed

Assist with facility upkeep and cleanliness to ensure a safe, welcoming environment

Perform additional duties as assigned to support overall school operations

Perks and Benefits:

Paid on-the-job training

Employee recognition programs

Leadership opportunities

Predictable work schedule

Free swim lessons for siblings or children

What We’re Looking For: Required

High school diploma or equivalent

1–2+ years of sales experience (inside sales, memberships, enrollment, or service-based sales preferred)

1+ year of customer service experience

Comfortable making outbound calls and following up with warm leads

Experience working independently and managing goals

Excellent communication and organizational skills

Preferred (but not required)

Experience in a membership-based business (fitness, childcare, swim schools, etc.)

CRM or customer management software experience

Experience working with families or in a child-focused environment

Additional education in business, communications, or related field is a plus

Certificates and Licenses Required:

Lifeguard, CPR/AED and First Aid certification required within 90 days of employment - training available on site.

Goldfish Swim School - Wake Forest is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see http://www.goldfishswimschool.com.

NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School - Wake Forest is an Equal Opportunity Employer.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.