Sales Desk Manager - Automotive Dealership

Dena Motors

Sales Desk Manager - Automotive Dealership

Conyers, GA
Full Time
Paid
  • Responsibilities

    At Dena Motors, we’re on the lookout for a dynamic Sales Desk Manager to lead our team to new heights. You’ll play a pivotal role in our mission to deliver exceptional customer experiences and foster a team environment that thrives on transparency and professionalism. We prioritize your career growth, offering a pathway to enhance your skills while achieving your financial goals. You'll be at the helm of guiding our talented sales staff, ensuring they have the tools and support to succeed in helping customers find the perfect pre-owned vehicle and financing solutions. Join us in a culture that values performance and collaboration. We believe in rewarding ambition and dedication with competitive pay and professional development opportunities. Your leadership will be key in nurturing a supportive atmosphere where each team member can shine. If you're ready to make a significant impact and elevate your career in the automotive industry, we encourage you to become a part of our team. Let’s achieve great things together at Dena Motors. Responsibilities: • Sales Team Leadership: Supervise and mentor the sales team, providing coaching and training to enhance performance and customer service. • Deal Structuring: Assist sales associates in structuring vehicle purchase deals, ensuring profitability and customer satisfaction. • Finance & Compliance: Work closely with the finance and insurance (F&I) team to ensure seamless deal approvals while adhering to compliance regulations. • Customer Relations: Engage with customers to resolve concerns, negotiate deals, and enhance the overall buying experience. • Performance Monitoring: Track key performance indicators (KPIs), such as closing ratios, gross profit, and customer retention, and implement strategies for improvement. • Inventory Management: Collaborate with the sales and inventory teams to ensure the right mix of vehicles on the lot. • Paperwork & Documentation: Oversee the accuracy of deal paperwork, ensuring all necessary documents are complete before finalizing sales transactions. Qualifications: • Proven experience in automotive sales management or as a desk manager in a dealership setting. • Strong negotiation and deal-structuring skills. • Excellent leadership, coaching, and team-building abilities. • In-depth knowledge of finance, insurance, and dealership operations. • Strong communication and interpersonal skills. • Proficiency in CDK CRM/desking and DealerTrack DMS and F&I. Compensation: $120,000+

    • Sales Team Leadership: Supervise and mentor the sales team, providing coaching and training to enhance performance and customer service. • Deal Structuring: Assist sales associates in structuring vehicle purchase deals, ensuring profitability and customer satisfaction. • Finance & Compliance: Work closely with the finance and insurance (F&I) team to ensure seamless deal approvals while adhering to compliance regulations. • Customer Relations: Engage with customers to resolve concerns, negotiate deals, and enhance the overall buying experience. • Performance Monitoring: Track key performance indicators (KPIs), such as closing ratios, gross profit, and customer retention, and implement strategies for improvement. • Inventory Management: Collaborate with the sales and inventory teams to ensure the right mix of vehicles on the lot. • Paperwork & Documentation: Oversee the accuracy of deal paperwork, ensuring all necessary documents are complete before finalizing sales transactions. • Collaboration: Work with various departments, including service and marketing, to optimize dealership performance.

  • Compensation
    $120,000 per year