Job Description

Job Description

Job Description

As a Sales Development Representative with Zoom Home Lending, you will be served with a constant supply of warm leads, meaning you can spend more time speaking with customers and never have to worry about lead-generation. Our Transfer team connects with approximately 200 customers per-day (per person) with the simple goal of establishing interest, and handing-off those customers to a licensed mortgage banker.

This role does not require any licensing.

Qualifications

• Comfortable on the phone with excellent communication skills
• Phone-based Sales or Customer Service Experience (Required)
• Attention to detail and ability to manage multiple tasks
• Knowledge of mortgage industry (Preferred but not required)

Key Responsibilities

• Contact approximately 200 leads per-day to discuss interest / eligibility for various loan products.
• Connect interested customers with a team of internal mortgage bankers, ensuring a smooth hand-off and exhibiting excellent communication.
• Develop and Maintain an up-to-date understanding of mortgage products, rates, and industry guidelines.
• Collaborate with underwriters, processors, and other internal teams to ensure a smooth transaction for the client