Sales Development Representative (SDR)

Location: Knoxville, TN
(Lyra) Gravity Networks
Fulltime · Onsite/Hybrid

Gravity Networks is growing fast in East Tennessee, and we're looking for a driven Sales Development Representative (SDR) to help fuel our outbound pipeline. If you're energetic, curious, and excited to break into tech sales, this is an opportunity to build a strong foundation with a company that values growth and learning.

What You'll Do

• Conduct outbound calls, emails, and LinkedIn outreach to create new sales opportunities

• Research target accounts and identify key decision makers

• Qualify leads based on criteria provided by the sales team

• Set highly qualified meetings for Account Executives

• Manage and document all outreach activity in the CRM

• Collaborate with marketing to tailor messaging and outreach sequences

• Participate in local networking events to promote Gravity Networks

• Consistently meet activity metrics and pipeline goals

What You Bring

• Excellent verbal and written communication skills

• High energy, positive attitude, and resilience

• Natural curiosity and a willingness to learn technical solutions

• Ability to work independently and thrive in a team environment

• CRM experience (HubSpot, ConnectWise, etc.) preferred

• Prior sales, retail, customer service, or callcenter experience helpful but not required

Preferred but Not Required

• Experience in technology, telecom, IT services, or SaaS

• Familiarity with the Knoxville/East Tennessee business landscape

• Bachelor's degree in business, Marketing, Communications, or a related field

What We Offer

• Competitive base salary + commission.

• Health, dental, and vision benefits

• Life insurance, and a 401(k)-retirement plan.

• PTO + paid holidays

• Paid sales training and professional development

• A clear career path into Account Executive roles

• Supportive, team-oriented culture focused on shared success-oriented culture focused on shared successoriented culture focused on shared success

About Gravity Networks

Gravity Networks is a Managed IT Services Provider (MSP) with offices in Knoxville, TN and Salt Lake City, UT. Our team—spanning administration, sales, help desk, and systems engineering—is composed of bright, tech-savvy professionals who thrive on solving complex challenges with integrity and quality. Our company culture encourages openness, relationships, integrity, and tenacity through real connections, dedication, and laughter.