Job Description

Key Responsibilities:

• Conduct on-site assessments, gather measurements, and evaluate project conditions.

• Prepare detailed estimates and quotes for glass and door-related jobs, including emergency repairs, storefront replacements, door adjustments, and specialty projects.

• Perform timely follow-ups on submitted quotes and maintain communication with clients regarding project progress.

• Collaborate with the service team, vendors, and subcontractors to confirm material availability, obtain quotes, and coordinate timelines.

• Utilize Glazier's Tool and company-provided iPad applications for field reporting, scope documentation, and internal communication.

• Work closely with the Scheduling & Operations Team to ensure seamless project handoffs and execution.

• Support recurring property maintenance programs through proactive client engagement and site inspections.

• Lead communication with clients for complex or urgent projects, ensuring customer needs are met with responsiveness and professionalism.

• Stay aligned with internal processes, maintain accurate documentation, and use company templates and communication systems efficiently.


Types of Jobs You'll Estimate:

• Emergency Glass Replacement & Board-Ups.

• Commercial Door Repairs & Hardware Adjustments

• Fogged or Failed Insulated Glass Unit (IGU) Replacements.

• Interior Office Glass Systems & Mirror Installations.

• Frameless Showers, Specialty Glass Modifications, and Solar/Safety Film Applications.

• Recurring Property Maintenance Projects.



Qualifications

Qualifications & Requirements:

• Proven experience in estimating, sales, or construction-related roles, preferably in glass, glazing, or door services.

• Excellent interpersonal and communication skills; ability to build relationships with clients and vendors.

• Proficient with digital tools for field reporting, estimating, and project tracking (iPad usage, estimating software preferred).

• Self-motivated, organized, and capable of managing multiple projects and deadlines.

• Ability to prioritize urgent client needs (e.g., emergency repairs, safety hazards.

• Familiarity with glazing products, doors, hardware, and related materials is a plus.

• Strong understanding of measurements, site assessments, and project scoping.



Additional Information

Why Join S. Albert Glass?

• Support from a dedicated CSR (Customer Service Representative) for backend processing and client coordination.

• Minimal office time with autonomy to manage your own schedule.

• Real-time collaboration with leadership, operations, and scheduling teams.

• Structured onboarding with AI-assisted tools and smart templates to streamline your workflow.

• A positive and supportive work environment built on teamwork and proactive communication.

• Company-provided leads with encouragement for proactive outreach.



Work Schedule & Flexibility:

• Field-based role with flexibility in managing your daily appointments.

• Fixed service area: Montgomery County and surrounding areas (excluding DC and Virginia).