Sales Executive - Card Fraud

Redi

Sales Executive - Card Fraud

Birmingham, AL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    REDi is seeking a results-driven, customer-focused Sales Executive to join our dynamic sales team. This role is responsible for identifying, developing, and closing new business opportunities with banks and credit unions, specifically targeting those looking to enhance their debit card fraud detection and prevention capabilities. You will be responsible for selling a sophisticated platform designed to detect and prevent card fraud in real time. Your expertise will help decision-makers at financial institutions understand how our solution integrates into their existing systems, enhances security, reduces fraud losses, and improves cardholder trust.

    This is a consultative, solutions-oriented sales role where you’ll need to navigate complex buying cycles, build strong relationships with senior stakeholders, and act as a trusted advisor. You’ll collaborate with internal teams to ensure the solution is positioned effectively and to bring customer feedback into our innovation pipeline. Success in this role requires a deep understanding of the card transaction processing landscape, a proactive approach to pipeline development, and a passion for helping clients solve critical challenges.

    Who is REDi?

    REDi provides solutions to banks and credit unions across the United States for debit, credit, and prepaid card fraud prevention. REDi’s solutions provide automation for key functions to reduce their client’s operating risk. Our flagship platform, REDiVerify, leverages expert rules, machine learning, behavioral analytics, and real-time interdiction to protect financial institutions and their customers from card fraud. The product offerings continue to expand by adapting to industry innovation and trends, enhancements to the existing product suite, and by acting on feedback sought from REDi’s clients.

    We have employees across the US and operate comfortably in a remote environment. Our work style is results-oriented, pragmatic, and collaborative, with a preference for simple solutions over complex ones.

    Job Description

    Key Responsibilities

    Drive new business acquisition by selling our card fraud prevention SaaS to financial institutions.

    Manage the full sales cycle from prospecting through contract negotiation and close.

    Identify client needs and demonstrate how our solution addresses pain points through tailored presentations and product demos.

    Develop and maintain a strong pipeline of qualified leads through outbound prospecting, networking, and attendance at industry events.

    Service Excellence & Client Advocacy

    Build strong, consultative relationships with clients by deeply understanding their fraud prevention challenges and tailoring solutions that meet their specific needs.

    Deliver prompt, professional, and solutions-oriented communication throughout the sales process and post-sale follow-up.

    Provide clear, value-focused education to prospects on how our platform mitigates card fraud, empowering them to make informed decisions.

    Serve as the voice of the customer by relaying feedback and feature requests to internal product and development teams, helping to shape a customer-driven roadmap.

    Ensure all service-level agreements (SLAs) are met, and escalate issues as needed.

    Reporting & Performance Tracking

    Provide timely and accurate logging of activities, deal stages, notes, and client interactions in the CRM (e.g., Salesforce, HubSpot), ensuring transparency and forecasting accuracy.

    Manage deal velocity to minimize time-to-close while maintaining deal quality and client readiness.

    Provide active involvement in retaining key clients by supporting a smooth handoff to the Customer Success team and maintaining post-sale relationships that encourage renewals and expansions.

    Education & Experience:

    Bachelor’s degree in business, Marketing, Finance, or a related field or a related field or equivalent experience.

    5+ years of B2B sales experience, preferably in card fraud prevention or debit card processing services

    Proven track record of consistently meeting or exceeding sales targets.

    Experience selling to mid-sized to large financial institutions.

    Technical Skills:

    Strong understanding of debit card systems, fraud types (e.g., CNP fraud, card cloning, skimming), and risk management solutions.

    Familiarity with banking core systems, fraud scoring engines, and APIs.

    Understanding of regulatory frameworks such as PCI DSS, FFIEC, or PSD2.

    Soft Skills:

    Ability to clearly articulate complex technical concepts in simple, compelling language tailored to different audiences, from risk officers to CEOs.

    Attentively understanding client concerns, objections, and pain points to position solutions effectively.

    Confidence in delivering engaging demos, webinars, and proposal pitches that emphasize solution value and ROI.

    Efficiently manages multiple accounts, leads, and tasks without sacrificing quality of engagement.

    This is a remote position.