Benefits:

Sale Commission

Employee discounts

Flexible schedule

Location: San Ramon, CA

Job Type: Full-time (30+ hours/week)

Schedule: Must be available mornings, evenings, weekends, and holidays

Compensation: Hourly + commission + monthly bonuses

Experience Required: 3+ years boutique fitness sales experience (premium recurring memberships + class packages)

ABOUT THE ROLE We’re seeking a driven, polished, and results-oriented Sales Lead to drive new membership growth, manage the sales pipeline, support daily operations, and elevate the member experience. The ideal candidate excels at converting leads into long-term recurring members and thrives in a high-energy boutique fitness environment.

KEY RESPONSIBILITIES

Sales & Membership Growth

Execute full sales cycle: lead generation, outreach, tours, follow-up, and closing

Drive sales for recurring monthly memberships and class packages

Achieve daily, weekly, and monthly membership and revenue targets

Maintain consistent follow-up across calls, texts, emails, and in-person interactions

Book prospects into intro classes and deliver strong first-visit experiences

Manage upgrades, freezes, cancellations, and retention strategies

Support sales campaigns and create text/email scripting

Track KPIs and report trends to studio leadership

Maintain complete knowledge of all offerings, pricing, and promotions

Team Leadership & Studio Support

Coach Sales Associates to improve performance and reach KPIs

Deliver excellent customer service for all members and prospects

Support instructors during class times for smooth operations

Resolve escalated customer issues professionally

Participate in weekly team/corporate calls and execute action items

Operations & Studio Management

Assist with opening/closing and daily operational flow

Maintain cleanliness, organization, and brand standards

Use ClubReady (or similar CRM) to manage leads and revenue data

Assist with newsletters and studio communications

Uphold all policies, procedures, and operational standards

Marketing & Community Engagement

Execute grassroots marketing and attend community events

Build relationships with local businesses and partners

Support in-studio promotions and member engagement initiatives

Collaborate with ownership/corporate on marketing campaigns

QUALIFICATIONS

Minimum 3 years of boutique fitness sales experience required, including selling premium recurring memberships and class packages.

Proven ability to exceed membership sales goals

Strong communication skills (phone, text, email, in-person)

Highly organized with strong follow-through

CRM experience required

Professional, reliable, solutions-focused

Must be available mornings (including early mornings), evenings, weekends, holidays

PHYSICAL REQUIREMENTS

Ability to stand/sit for extended periods

Ability to communicate clearly in person and via phone

BENEFITS

Complimentary Rumble Boxing San Ramon membership

Retail and workshop discounts

Flexible scheduling

Commission + monthly performance bonuses

Opportunities for growth and advancement