Sales Manager

Broylman Memorial Group

Sales Manager

Covington, TN +2 locations
Full Time
Paid
  • Responsibilities

    Benefits:

    Term Life Insurance

    Whole Life Insurance

    Hospital Indemnity Insurance

    Critical Illness Insurance

    Cancer Insurance

    Accident Insurance

    Company paid life insurance

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Sales Manager

    Job Description: We are seeking a motivated, compassionate, and results-driven Sales Manager to oversee cemetery sales operations, lead a small team, and ensure outstanding service to the families we serve. This supervisory role includes managing the sales process, coaching team members, and supervising grounds crew and office staff.

    Key Responsibilities:

    Lead sales of cemetery plots, merchandise, and services (pre-need and at-need)

    Meet and exceed monthly and annual sales goals and bonus targets

    Educate families on the value of pre-planning cemetery arrangements to ensure informed decision making

    Manage the complete sales cycle, from prospecting to closing, while maintaining accurate sales records

    Ensure pricing integrity ad adherence to all company policies and regulatory guidelines.

    Supervise and mentor team members

    Provide compassionate customer support to families

    Manage budgets, scheduling, and overtime approvals

    Ensure compliance with policies and regulatory guidelines

    Build and maintain long-term relationships with families, funeral homes, and community organizations.

    Address customer concerns or complaints in a professional and compassionate manner.

    Monitor and manage operational expenses of your location

    Maintain accurate sales records, contracts, and customer agreements in compliance with company policies; retain client information in confidence and preserve privacy of sensitive client financial account information

    Regularly assess sales trends and develop strategies to enhance revenue and operational efficiency

    Required Skills & Experience:

    Sales experience in a quota-based environment

    Strong leadership and mentoring abilities

    Excellent customer service and emotional intelligence skills

    Excellent communication, problem-solving, critical thinking, and time management skills

    Ability to work with grieving families in a compassionate, empathetic, and professional manner

    Proficiency with: email, texting, CRM tools, cloud storage, contracts, and sales reporting is a must

    Proficiency with Google Workspace and/or Microsoft Office programs is a must.

    Valid driver’s license and reliable transportation

    Preferred (Not Required):

    Experience in cemetery, funeral, or pre-need sales

    Experience managing a sales team

    Experience in operations management (Cemetery of funeral operations a plus)

    Benefits Include:

    Company paid life insurance

    Medical insurance

    Vision and Dental insurance

    Hospital indemnity insurance

    Critical illness insurance

    401(k) with company match

    Performance bonuses

    PTO

    And More!

    Join our team and make a meaningful impact while leading with purpose. Apply today!

  • Locations
    Concord, CA • Young America, MN • Covington, TN