Benefits:
Bonus based on performance
Employee discounts
Paid time off
Job description
Since its inception in 2009, UBREAKIFIX has grown to more than 500 stores across the U.S and Canada. But the best part is that we’re currently looking for new members to join our team! Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you enjoy working with cell phone components and/or computer hardware? Well then come join one of the largest and most reputable smartphone repair companies in the US.
About Us:
The unrelenting commitment to customer satisfaction shown by UBREAKIFIX has directly resulted in its current period of rapid nationwide growth. UBREAKIFIX has become the preeminent gadget repair company in the industry, largely due to its continued growth with prominent industry leaders.
Job Title: Retail Store Manager
Job Purpose: Responsible for supervising staff, meeting and exceeding sales/profit goals, overseeing marketing campaigns, repairing devices and ensuring customer satisfaction
Basic Qualifications:
– Experience repairing smartphones, PC/MACs, electronics and game consoles – Proven leadership/supervisory experience – Proven success with achieving and surpassing sales goals – Success in hiring, training, and developing new employees – Experience creating employee schedule/hours – Outstanding customer service skills – Excellent technical, problem solving, and analytical skills – Exceptional organizational skills – Strong written and oral communication skills – Proficient in Microsoft Office – Work well in team environment – Ability to work flexible hours, including weekends and holidays – High school diploma or GED – Proof that you are legally eligible to work in the United States
Preferred Qualifications:
– At least 6 months of supervisory/management experience – Previous experience working at retail electronics store – A+ certification – Apple Certified Macintosh Technician (ACMT) – Technical degree or certification in Electronics or Consumer Electronics
Tasks and Responsibilities:
– Meets and exceeds sales/profit goals via grassroots marketing – Completes store operational requirements by scheduling and managing employee hours; following up on work results – Maintains store staff by recruiting, selecting, orienting, and training employees – Achieves financial objectives by scheduling expenditures; analyzing variances; initiating corrective actions – Maintains operations by coordinating and enforcing operational, and personnel policies/procedures. – Identifies current and future customer requirements by establishing rapport with potential and actual customers – Welcome customers in professional and pleasant manner – Ensures availability of merchandise and services by maintaining and ordering inventory – Diagnose/troubleshoot device – Provide recommendations for problem resolution – Provide estimates to customer for repair, replacement according to problem diagnosis and repair/replacement recommendation – Contributes to team effort by accomplishing related results as needed – Protects employees and customers by providing a safe and clean store environment – Ensure repairs meet uBreakiFix quality standards
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.
UBREAKIFIX is an equal opportunity employer M/F/D/V
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
Employee discount
Paid time off
Schedule:
10 hour shift
12 hour shift
Experience:
Sales experience: 2 years (Required)
Customer service: 1 year (Required)
Work Location: In person