Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Training & development

Company parties

Flexible schedule

Profit sharing

The Sales Manager is responsible for ensuring an exceptional customer experience at YogaSix Southport Studio according to YogaSix standards. He/she will lead a team of Sales Associates and lead the sales activities at the studio. In addition help the owner with operational activities 2-3 hours a week.

Position Responsibilities Sales - achieve studio profitability and growth targets through strategic, relationship based selling • Generate new customer prospects for the studio through referrals, business to business networking • Lead the sales process achieving high-quality relationship-based sales and role modeling effective selling to staff • Manage the wellness advisor team and grow all revenue streams including Memberships, Retail and Teacher Training

Marketing - consistently generate new sales prospects and potential visitors to the studio through multiple channels • Create and execute an ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, retention and loyalty • Social media management • Schedule/participate in Grassroots Marketing partnerships and event development on a weekly basis to drive new guest traffic

Customer Service and Member Experience - provide the highest quality membership experience leading to high customer satisfaction and loyalty • Ensure all members have a high-quality experience in studio • Address and resolve customer service issues • Design activities to promote member engagement • Monitor and implement tactics to manage member attrition

Management and Operations - ensure the day to day operations of the studio run smoothly • Work with Studio Owner and Lead Teacher to optimize class schedule on an ongoing basis • Work closely with Studio Owner and National Sales Director to ensure health and profitability of the studio • Participate in studio, regional and company-wide meetings and trainings as needed Qualifications Sales • Strong experience and history of performance in retail/service or fitness sales • Proven experience in the full lifecycle of lead management (generating, following up, and closing leads) • Highly confident in generating personal sales, training and managing staff in sales strategy • Ability to achieve sales objectives across all revenue streams: memberships, retail, and teacher training Communications and Customer Service • • Strong customer service skills • Excellent communication and strong interpersonal skills across various mediums (in person, telephone, email, etc.) Must be fluent in English and have solid writing and grammar skills Management • High emotional intelligence, common sense and problem solving mentality • Team leadership experience, with positive track record of staff supervision • • Strong attention to detail and accuracy • Professional, punctual, reliable and neat • Trustworthy and able to handle confidential information • Proficient with computers and studio software