Benefits:
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Benefits/Perks
Competitive Hourly Wage
Membership and Product Commission
Discounted facials
Friends & Family Discount on Services
35% Product Discount
Training and growth opportunities
Qualifications
Outstanding customer service and problem-solving skills
Ability to prioritize and multi-task within a fast-paced environment
Self-starter with ability to take ownership of projects
Excellent written and verbal communication skills
Friendly and professional phone and email etiquette
Strong organizational skills with attention to detail
Flexibility to work weekends, opening shifts, and closing shifts
Comfort with grassroots outreach, lead follow-up, and light content creation
Job Summary
We are seeking a Sales & Marketing Coordinator to support our Area Studio Manager and play a blended role across client experience, sales, and marketing. This is an exciting opportunity for someone who thrives in both guest-facing environments and behind-the-scenes campaign work.
In this role, you’ll elevate the guest experience in our studios, drive membership and service sales through outreach and follow-up, and help us tell our story through marketing campaigns and local community activations.
Responsibilities:
Sales & Customer Experience
Provide high-level hospitality and ensure a world-class guest experience.
Drive membership growth through next-day follow-up calls and rebooking.
Coach front desk staff on enhancements and membership talk tracks.
Optimize the schedule to reduce gaps and maximize efficiency.
Marketing
Assist with monthly newsletters, promotions, and community spotlights.
Execute Boulevard campaigns for web leads and client nurturing.
Capture and edit content with estheticians for social media campaigns.
Support grassroots outreach with apartments, fitness studios, and local partners.
Admin & Support
Run reports (KPIs, cancellations, rebook rates) to support studio decisions.
Prepare outreach lists, event materials, and giveaways.
Track Google reviews and support ongoing reputation management.
Handle delegated admin tasks to free up leadership bandwidth.
Initial Focus (First 30–45 Days)
Consistent membership follow-ups to convert lost opportunities.
Establish grassroots outreach cadence (40 touchpoints/week, 2 activations/month).
Launch first monthly newsletter and execute a Boulevard campaign.
Support host operations by driving rebooking and attachment rates.
Success Metrics (KPIs)
Membership growth tied to host shifts and follow-ups
Improvement in rebook rates vs. baseline
Outreach volume and partnership activations
Google review contributions
Newsletter and campaign engagement metrics
About Heyday
We’re Heyday, a fast-growing skincare brand transforming the facial experience—and we’re just getting started. With over 1 million facials performed over the past ten years, we’ve proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it’s not just about skin. It’s about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey.
We’ve been named Best Facial by New York Magazine and Cosmopolitan, but the real win is creating an inspiring, growth-oriented workplace for our team. Whether you’re an esthetician, shop leader, or part of our corporate team, you’ll be surrounded by people who are as driven, caring, and innovative as you are.
At Heyday, we’re always looking ahead—because the best is yet to come. Ready to be part of what’s next?
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Heyday Skincare Corporate.