Sales & Office Coordinator

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One Hour Heating & Air Conditioning of Herrin, IL

Sales & Office Coordinator

Herrin, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Employee discounts

    Health insurance

    Paid time off

    Vision insurance

    Dental insurance

    Sales & Office Coordinator

    Herrin, IL | Full-Time | Pay: Based on Experience

    Pass One Hour Heating & Air is looking for a highly organized, proactive, and people-first Sales & Office Coordinator to join our growing HVAC team. This is a role that blends administrative support, accounting assistance, sales coordination, and customer service. If you're someone who thrives in a fast-paced environment and loves keeping things (and people) on track-this might be the perfect fit.

    What You'll Be Doing:

    Sales & Customer Support

    • Track in-house sales leads and pipeline progress

    • Assist sales team with financing applications and lender paperwork

    • Maintain sales scoreboard and prep weekly reports

    • Follow up with customers post-install to request feedback and reviews

    • Payroll & Accounting Assistance

    • Collect and organize weekly timesheets

    • Assist with expense tracking, receipts, and categorizing transactions

    • Help prep weekly payroll and reconcile basic job cost data in QuickBooks

    Office Admin & Job File Management

    • Answer incoming calls and route appropriately

    • Schedule walkthroughs, follow-ups, and office tasks

    • Finalize install job files and file paperwork digitally or physically

    • Order office supplies and help keep the workspace running smoothly

    Reputation Management

    • Respond to Google and Facebook reviews professionally

    • Track feedback trends and escalate negative reviews to ownership

    • Celebrate 5-star reviews with the team

    Team Engagement & Performance Tracking

    -Help track in-house sales competitions and team performance contests -Keep scoreboards (whiteboard or digital) updated to reflect current standings

    -Support weekly team updates to recognize achievements and boost engagement

    What You Bring to the Table:

    • Previous experience in an HVAC office, construction company, dealership, or high-volume admin role

    • Working knowledge of QuickBooks, spreadsheets, CRM software (ServiceTitan or similar)

    • Comfortable talking to customers about financing and service

    • Excellent written and verbal communication skills

    • Detail-focused, highly organized, and proactive-no micromanagement needed

    Bonus Points For:

    • Experience with customer follow-up calls and review management

    • Familiarity with HVAC workflows or home service companies

    • A natural ability to support a high-performing sales team without stepping on toes

    What We Offer:

    • Competitive pay based on experience

    • Full-time hours, Monday through Friday

    • Growth opportunities in a company built for the long haul

    • A tight-knit, team-oriented culture that values honesty and hard work

    Apply Today!

    We're looking to hire the right person quickly. If this sounds like your kind of role, send in your

    resume and tell us why you'd be a great fit for the team at Pass One Hour Heating & Air.

    Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.