Job Description
What you’ll do:
Manage the day-to-day operations of assigned customer accounts, including monitoring
billing cycles, ensuring timely payments, and resolving any billing discrepancies/customer deductions
Process customer orders via EDI, ensuring accurate product selection, pricing, and delivery details
Review and manage customer contracts, ensuring compliance with terms and conditions
Generate reports on customer service performance, including key metrics like timely delivery,
fulfillment levels, and order accuracy
Prepare data analytics to support sales, ideally make recommendations based on your analysis
Set up new customers and accounts, mine data from customer portals, SPINS, and Amazon Seller Central
Demonstrate a flexible attitude and pitch in where needed
What you’ll bring to the table:
· Experience working in a high volume or fast-paced consumer goods environment
· An entrepreneurial spirit and a desire to build our incredible brand to improve people’s lives
· You enjoy driving out inefficiencies and challenging yourself to grow
· Familiarity with Shopify, ShipStation, EDI, warehouse management systems, SPINS, and ERP
systems highly valued
What we bring to the table:
· Competitive salary
· PTO
· Medical, dental, vision
· 401k
· A high-growth, flat organization, where all voices are valued
· A clean, fresh-smelling, and new office space
Company Description
OneCruit is a disruptive multi-state human capital business that focuses on staffing light industrial and clerical positions. We are currently in growth mode and expanding into our original roots in executive placement. This is your opportunity to help create and develop a leading brand within the permanent placement industry.
OneCruit is built on a multilingual leadership team brewed from all walks of life. Our average tenure in the staffing industry is 20+ years. Our time in the industry has shown us how to be the best in the business: no corner-cutting, address risk head-on, be compassionate, and price our services competitively.
Our loyal customers and associate staff ensure that we're doing things right. We celebrate holidays and family events together and have watched their amazing families grow.
We understand that business moves fast, and we stand ready to help at any moment. We leverage technology to help us communicate and move information more efficiently. Our technology partners are the best at what they do, and our platform is scalable beyond our imagination today. However, our technology would be nothing to brag about without our branch operation teams and their ability to drive it. Kudos to them! Join us today.
OneCruit is a disruptive multi-state human capital business that focuses on staffing light industrial and clerical positions. We are currently in growth mode and expanding into our original roots in executive placement. This is your opportunity to help create and develop a leading brand within the permanent placement industry.\r\n\r\nOneCruit is built on a multilingual leadership team brewed from all walks of life. Our average tenure in the staffing industry is 20+ years. Our time in the industry has shown us how to be the best in the business: no corner-cutting, address risk head-on, be compassionate, and price our services competitively.\r\n\r\nOur loyal customers and associate staff ensure that we're doing things right. We celebrate holidays and family events together and have watched their amazing families grow.\r\n\r\nWe understand that business moves fast, and we stand ready to help at any moment. We leverage technology to help us communicate and move information more efficiently. Our technology partners are the best at what they do, and our platform is scalable beyond our imagination today. However, our technology would be nothing to brag about without our branch operation teams and their ability to drive it. Kudos to them! Join us today.