Work Flexibility: Hybrid

The Sales Operations Analyst is responsible for providing operational support to sales and sales management. This individual will support the secondary market order entry process, partner closely with logistics, and deliver exceptional customer service to our sales team.

Who we want

• Business-oriented evaluators. People who effectively interpret information to demonstrate the effects of business initiatives, regulation and industry trends for sales, management and leadership teams.
• Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.
• Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
• Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

What you will do

• Manage Secondary Market inventory in partnership with greater Sales Operations team and Logistics.
• Responsible for identifying inventory, order processing, coordinating logistical inventory movement, and closing of orders.
• Responsible for month-end Secondary Market order conversion.
• Ownership of weekly Secondary Market and supporting program revenue updates, and monthly orders and shipment reporting.
• Identify opportunities to promote product, reduce inventory costs, and drive revenue for the Acute Care business.
• Partner with Finance to develop financial targets, track margins, and set pricing for secondary market opportunities.
• Prompt response and resolution to Sales Rep inquiries and issues regarding Secondary Market and/or Trial inventory.
• Effective communication with sales reps, regional managers, and internal team members.
• Builds relationships and fosters teamwork with internal and external team members.
• Provide exceptional customer and sales representative service in order management.

What you need

• Bachelor degree required
• 1+ years of experience preferred
• Experience with an ERP system preferred (SAP)
• Experience with Excel & PowerBI preferred

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

The future of healthcare starts with you. Customers, patients and employees are at the heart of everything we do at Stryker. As a world-leading medical technology company, we are focused on innovative healthcare solutions not just for today but for tomorrow. The future of healthcare starts with hiring the best talent and providing our employees with flexibility and opportunity to grow their careers in whatever direction their passions take them.