The Sales & Operations Manager plays a dual leadership role, responsible for driving local sales efforts while supporting day-to-day hotel operations as Manager on Duty (MOD). This position is ideal for a hospitality professional with strong operational knowledge and a passion for revenue generation, guest satisfaction, and team leadership. The role supports the General Manager by balancing revenue-focused sales activity in the market with hands-on operational leadership, ensuring both top-line growth and consistent service execution. Responsibilities: Sales Manager • Drive local negotiated and small group business **** through proactive sales efforts • Conduct outside sales calls, local account visits, and community networking • Manage and respond to sales inquiries, RFPs, and group leads in a timely manner • Negotiate rates, contracts, and group agreements within brand and ownership guidelines • Maintain accurate account activity, production tracking, and pipeline reporting • Collaborate with revenue management to support ADR and occupancy goals Operations & Manager on Duty (MOD) Responsibilities • Serve as Manager on Duty on assigned shifts, including evenings and weekends as needed • Oversee daily hotel operations with a primary focus on Front Office and Guest Services • Ensure brand standards, service scores, and cleanliness expectations are consistently met • Resolve guest concerns professionally and efficiently, escalating when appropriate • Monitor daily arrivals, VIPs, groups, and special requests Qualifications: • Experience in hospitality sales with a focus on local negotiations • Hilton System Knowledge • Ability to conduct effective outside sales calls and build strong community networks • Proven track record of managing and responding to sales inquiries, RFPs, and group leads promptly • Skill in negotiating rates, contracts, and group agreements • Proficiency in maintaining accurate account activity, production tracking, and pipeline reporting • Ability to collaborate with revenue management to support ADR and occupancy goals • Experience serving as Manager on Duty, including evenings and weekends as needed, is a plus Compensation: $45,000 - $50,000 yearly

• Sales Manager • Drive local negotiated and small group business through proactive sales efforts • Conduct outside sales calls, local account visits, and community networking • Manage and respond to sales inquiries, RFPs, and group leads in a timely manner • Negotiate rates, contracts, and group agreements within brand and ownership guidelines • Maintain accurate account activity, production tracking, and pipeline reporting • Collaborate with revenue management to support ADR and occupancy goalsOperations & Manager on Duty (MOD) Responsibilities • Serve as Manager on Duty on assigned shifts, including evenings and weekends as needed • Oversee daily hotel operations with a primary focus on Front Office and Guest Services • Ensure brand standards, service scores, and cleanliness expectations are consistently met • Resolve guest concerns professionally and efficiently, escalating when appropriate • Monitor daily arrivals, VIPs, groups, and special requests