Sales Operations Specialist - Business Aviation (MRO)

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Embraer

Sales Operations Specialist - Business Aviation (MRO)

Melbourne, FL
Full Time
Paid
  • Responsibilities

    POSITION SUMMARY

    Company Overview: Embraer is a leading provider of business aviation services, specializing in maintenance, repair, and overhaul (MRO) solutions. We are committed to delivering exceptional service and innovative solutions to our clients.

    Job Description

    ****We are seeking a highly motivated and experienced Sales Operations Specialist to join our team. The ideal candidate will have a strong background in business aviation, with specific expertise in MRO quoting, maintenance planning, and aircraft modifications.

    JOB RESPONSIBILITIES

    • Develop and manage MRO quotes for clients, ensuring accuracy and competitiveness.
    • Collaborate with maintenance planning teams to ensure seamless integration of sales and operational activities.
    • Analyze market trends and customer needs to identify new business opportunities.
    • Maintain and update CRM systems with relevant client and project information.
    • Provide exceptional customer service and support to clients throughout the sales process.
    • Prepare and present sales reports and forecasts to senior management.
    • Develop and manage quotes for aircraft modifications, ensuring all regulatory and client requirements are met.

    ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

    Education:

    • Bachelor's degree in business, Aviation Management, or a related field.

    Experience:

    • Minimum of 3-5 years of experience in sales operations within the business aviation industry.
    • Proven experience in MRO quoting, maintenance planning, and aircraft modifications.

    Knowledge, Skills & Abilities:

    • Strong analytical and problem-solving skills.
    • Excellent communication and interpersonal skills.
    • Proficiency in CRM software, and Microsoft Office Suite, and Quantum ERP.
    • Comprehension, understanding and execution of broad practices associated within the field assigned and related fields. Applies these understandings in the completion of complex work assignments.
    • Excellent written and verbal communication skills.
    • Excellent organizational and interpersonal skills.
    • Self-motivated and ability to work without direct and immediate supervision.

    GENERAL COMMITMENT FOR ALL EMPLOYEES

    • Commitment to company values.
    • Adherence to company Compliance policies, directives, and procedures.
    • Incorporates Lean and P3E processes and concepts into daily activities.
    • Strives for continuous improvement to processes and procedures.
    • Honors and protects confidential and proprietary documents and information.
    • Satisfies work schedule requirements.

    The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned.

    Embraer is an Equal Opportunity Employer.