HUXWRX Safety Co.

Sales Operations Specialist

Location: Millcreek, Utah

Department: Sales Operations

Reports to: Chief Operations Officer

Compensation : Competitive salary and performance-based incentives

HUXWRX Safety Company focuses on mitigating human exposure to high velocity events. We accomplish this by building systems that ensure a balance of safety and performance. Our highly committed team is passionate about bringing the best possible products to our end users while providing top-notch customer support.

Our patented Flow-Through® technology eliminates the need for weapon modifications and was engineered to deliver superior sound suppression without adversely affecting the weapon system. Adopted by military units, law enforcement, and tactical professionals the world over, our technology has thoroughly disrupted the suppressor industry while also solidifying its position as the gold standard in suppression systems.

American manufacturing will always be a pillar of our brand and we proudly transform all our suppressors in Millcreek, Utah. Our team of enthusiastic and knowledgeable professionals is looking for a Sales Operations Specialist to become an integral part of our operations.

About the role

We’re looking for a Sales Operations Specialist to serve as the central hub between Sales, Finance, Production, and our Mission (Military) Team. In this role, you’ll ensure smooth execution of sales strategies, accurate pricing, and efficient order fulfillment. You’ll combine analytical expertise with operational excellence to maximize revenue, streamline workflows, and deliver outstanding results for both commercial and government clients.

This is an exciting opportunity to join a mission-driven organization where precision, integrity, and innovation guide everything we do.

What You'll Do

Prioritization & Workflow Management

• Partner with sales teams to analyze sell-through, monitor customer inventory, and optimize forecasts to drive revenue.
• Support new product launches, promotions, and new customer onboarding by managing material shortages and expedited orders.
• Collaborate with Sales and Production to align priorities with capacity and delivery timelines.

Pricing & Strategy & Execution

• Lead weekly cross-functional syncs with Sales, Finance, Production, and Customer Service to resolve bottlenecks and backorders.
• Conduct pricing analyses to evaluate market trends, margin goals, and competitor positioning.
• Maintain and update the Master Pricing List with accuracy and timeliness.
• Ensure pricing consistency across systems, platforms, and customer segments.
• Analyze competitor product placement and pricing to define strategic price points.

Reporting Analytics

• Monitor order flow to identify delays or fulfillment risks and escalate as needed.
• Provide actionable insights to strengthen sales forecasting, improve inventory planning, and enhance performance.
• Develop dashboards and reporting tools to improve visibility for stakeholders.

Team Support

• Serve as backup to the Mission (Military) Team, assisting with order processing, customer communication, and fulfillment coordination.
• Ensure accuracy of delivery schedules, certificates of conformance, order details, and on-time performance for government clients.

Key Performance Indicators (KPIs)

• Accuracy and timeliness of pricing updates
• Forecast accuracy vs. actual sales performance
• On-time fulfillment and reduction of backorders
• Customer satisfaction (internal and external stakeholders)
• Inventory turnover and reduction of stockouts

Qualifications

• 5+ years of experience in Sales Operations, preferably in manufacturing or firearms-related industries.
• Bachelor’s degree in Supply Chain, Business, Marketing, Accounting, or related field (preferred).
• Strong analytical mindset with exceptional attention to detail.
• Excellent communication and cross-functional collaboration skills.
• Proficiency in ERP systems, CRM platforms (e.g., Salesforce, HubSpot), and advanced Excel functions (PivotTables, VLOOKUP, data modeling).
• Comfortable thriving in a fast-paced, high-stakes environment with shifting priorities.
• A process-driven mindset with the ability to identify and implement continuous improvements.

What We Offer

• Competitive compensation and comprehensive benefits package.
• A mission-driven culture rooted in craftsmanship, precision, and integrity.
• Career growth opportunities with exposure to executive decision-making.
• Collaborative environment with cross-functional impact across Sales, Finance, Production, and Government teams.
• Professional development opportunities and mentorship support.

Our Culture

We believe in teamwork, accountability, and delivering excellence in every product and service. Whether supporting commercial clients or our nation’s Mission partners, we bring dedication and integrity to everything we do.

** Employee benefits*:**

• Medical
• Dental
• Vision
• 8 paid Holidays
• Up to 4 weeks of accrued PTO
• Up to 56 hours of sick leave

Note: The Company may, at any time, with or without notice, alter or change job responsibilities, reassign, or transfer job positions, or assign additional job responsibilities. From time to time, you may be asked to work on special projects or to assist with other work necessary or important to the operation of your department or the Company. Your cooperation and assistance in performing such additional work is expected.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*The Company reserves the right to eliminate or modify any of its benefits at any time, in its sole discretion, with or without notice.