Sales Operations Specialist Industrial Applications Americas

Oetiker

Sales Operations Specialist Industrial Applications Americas

Marlette, MI
Full Time
Paid
  • Responsibilities

    Job Description

    Position requires a minimum of 3 days onsite per week at our Marlette Mi. or Troy Mi. locations. Recent college graduates with a business or relevant degree are encouraged to apply.

    Essential Functions:

    • Preparation and submission of quotations, including price creation, margin review and tracking
    • Perform Contract Review and manage customer Scheduling Agreements/amendments (Price changes) and contracts
    • Manage pricing files, and analysis, surcharge and rebate agreements
    • Review and process account adjustments
    • Manage part number files, create BOM and communicate special instructions
    • Manage and maintain Customer Master Data in CRM & ERP
    • Coordinate credit approval / credit limits with the Finance Department
    • Understand customer requirements, receive and manage correspondence (RFQ’s, Drawings Samples, PPAP etc.) and work with relevant departments
    • Inside support for sales engineers
    • Resolution of issues with Customers
    • Manage and track won/lost business and update, participate and help develop sales forecast
    • General administrative duties
    • Review, track & control Customer Specific Requirements
    • Awareness and participation in OPS initiatives
    • Ensure compliance with all applicable safety and environmental regulations
    • Compliance to the Oetiker Management Manual – IATF 16949 & ISO 14001 EMS requirements
  • Qualifications

    Qualifications

    • Administrative and computer skills required (MS Office and CRM/ERP software)
    • Detail oriented and good communication skills (Interpersonal and Business Writing Skills)
    • Product Knowledge and desire to learn
    • Ability to work independently without supervision
    • Knowledge of IATF 16949
    • College Diploma / Degree in Business Administration (preferred)
    • 2-3 years of Sales administration, customer service or related is preferred
    • Automotive OEM experience an asset
    • Additional languages (Spanish or Portuguese) an asset

    Additional Information

    Benefits
    As an international company, we offer numerous benefits that include:

    • Flexible working hours
    • Flexible working program (remote work)
    • Investment in continuing education
    • Anniversary bonuses
    • Promotion of work-life balance
    • Employee exchange programs (opportunity to work at other Oetiker locations for 8-12 weeks)
    • Attractive referral programs
    • Events for employees
    • 401k match
    • Competitive health benefits (medical, prescription, dental, vision, Short-term and Long-term disability, life insurance)

    Oetiker Inc. is an equal opportunity employer

  • Compensation
    $51,000-$51,000 per year