Job Description

The Sales Operations Specialist will be responsible for supporting the sales team by optimizing processes, managing sales data, and ensuring efficient operations. This role requires a detail-oriented individual with strong analytical skills and the ability to work collaboratively across departments.

Key Responsibilities:

Driving Sales Process Discipline & Sales Process Optimization:

• Contributes to analytics on key revenue drivers.
  • Integrates findings from data analysis.
  • Leverages reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers and leaders, or partners.
• Instills sales process discipline, adherence to standards and excellence in execution, or pipeline health.
  • Holds sales managers accountable for account plan quality and completeness. Helps ensure consistency and excellence in the sales process.
• Acts as a subject matter expert to advocate and support effective and rigorous usage of common and/or new processes and tools developed for the wider business to improve internal and external communications and engagements.
  • Consolidates input from the supported area into the feedback loop. Communicates feedback to engineer/partner teams on tools.
• Leverages business insights to benchmark performance and make suggestions on current and future actions based on key drivers, opportunities and / or risks.
• Maintains a predictable rhythm of the business (RoB) in collaboration with leadership.
  • Contributes to RoB activities to enforce great discipline and ensure quality outcome delivery.
  • Provides business insights and recommendations to effect positive changes. Identifies opportunities to streamline and improve the RoB cadence.
• Contributes to optimizing sales team processes and capabilities within the supported segment.
  • Assesses customer/partner needs and applies methodologies and resources to transform seller capabilities, sales processes, and/or partner engagement processes.

Data Management, Reporting and Analysis:

• Maintain and manage sales data, ensuring accuracy and accessibility for the sales team.
• Collaborate with IT to ensure sales reporting in in place to support the business needs.

CRM Management:

• Be the subject matter expert on the forecasting tools and systems to provide coaching and onboarding for new sales team members. Train team members on how to use the CRM system
• Manage pipeline and sales forecast as well as pipeline and forecast hygiene.
• Track week over week process and provide weekly insights on what has changed week over week, pipeline generation and sales stage movements.
• Ensure common reporting is in place with utilization by the sales managers and account executives.

Coaching:

• Develops relationships with the sales teams and teach how to self-serve and manage pipeline.
• Drive efficiency to ensure sales teams have maximum time in the field with their customers.

**Planning & Execution: **

• Aligns with the team in territory planning models, quota distribution with documented processes and principles.

Qualifications

Experience:

• Education: Bachelor's degree in Business, Marketing, Finance, Data Analytics or a related field.
• Experience: Minimum of 5 years of experience in sales operations or a similar role.

Skills:

• Strong analytical and problem-solving skills.
• Proficiency in CRM software (Salesforce) and Microsoft Excel.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Preferred Qualifications:

• Experience in the retail sector preferred but not required.
• Advanced knowledge of data analysis tools and techniques.

We innovate. We help communities thrive.

VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.

We feel supported. You will too.

VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:

• Generous paid time off (PTO): 35 days PTO to enable work/life integration and promotes a culture of trust.
• Health & Wellness: Eligibility for benefits starting day one, plus retirement savings plans.
• Financial future: While retirement savings plans vary by country, we help you plan for your future.
• Family-First Support: Navigate family challenges with our assistance, securing time for both your loved ones and self-care.
• Hybrid work: Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year.
• Time off to volunteer and give back to your community.
• Career Growth: E-learning opportunities and workshops, and global mobility potential
• Commute benefits: up to $100/month per employee for commuting expenses.
• Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart.

Additional Information

All your information will be kept confidential according to EEO guidelines.