Job Description

Job Description

Sales Professional – Hot Tubs, Saunas, Cold Plunges, Swim Spas & Water Care

Our top sales performers are making six figures!

Are you a sales leader? Thrive on commission selling but would love more balance in your life? Then a career at Olympic Hot Tub is for you! We’re seeking sales pros ready to help folks add a hot tub or swim spa to their home to enhance their health & well-being while making an amazing income. Our top sales performers are making six figures! You’ll be thrilled with the money you can make while still getting home by 7 p.m. each workday. (Goodbye to traditional retail hours!)

Position Summary:
The Sales Professional is responsible for selling hot tubs, saunas, cold plunges, swim spas, accessories, water care products, and related services through multiple channels, including in-store, customer homes, phone, email, text, virtual platforms, and offsite events. This role involves direct customer interaction, consistent follow-up, and a focus on achieving company sales and revenue targets. The position also includes daily operational responsibilities such as opening/closing procedures, showroom upkeep, and inventory management.

Primary Duties & Responsibilities:

• Sell hot tubs, saunas, cold plunges, swim spas, accessories, and water care products in the showroom and through virtual platforms.
• Engage in virtual and in-person sales consultations and presentations.
• Follow-up on internet, phone, and text leads promptly and professionally.
• Manage and maintain the customer lead database.
• Address customer inquiries and concerns, providing effective and knowledgeable solutions.
• Perform opening and closing duties for the showroom.
• Operate Point of Sale (POS) systems and process cashier transactions.
• Complete daily paperwork and prepare end-of-day deposits.
• Maintain a clean, organized, and customer-ready showroom environment.
• Perform routine water care maintenance on showroom hot tubs, cold plunges, and swim spas.
• Stock merchandise and manage inventory levels; order supplies as necessary.
• Participate in ongoing training to build product knowledge and enhance sales performance.
• Perform other related duties as assigned by the supervisor.

Qualifications:

Education & Experience:

• High school diploma or GED required.
• 2–4 years of relevant retail or specialty sales experience preferred.
• Equivalent combinations of education and experience will be considered.

Certificates & Licenses:

• Valid driver’s license required.

Knowledge, Skills, and Abilities:

• Knowledge of hot tubs, saunas, cold plunges, swim spas, and water chemistry is a plus, but not required.
• Effective communication and active listening skills
• Ability to solve problems quickly and think critically
• Strong empathy and customer-focused mindset
• Adaptability and flexibility in dynamic sales environments
• Confident negotiation and closing skills
• Self-motivated, goal-driven, and independent work ethic
• Comfortable with phone, email, text, and virtual sales platforms
• Proficiency in Microsoft Office and CRM/order management software

Language, Math, and Reasoning Skills:

• Ability to read and interpret manuals, safety instructions, and company procedures
• Skill in writing routine business correspondence and reports
• Comfort speaking to groups of customers or team members
• Ability to calculate commissions, percentages, volume, and geometric dimensions
• Practical reasoning and the ability to follow written, oral, or diagrammed instructions

Physical Requirements:

• Regularly required to stand, walk, talk, and hear
• Occasionally required to sit, reach, kneel, crouch, climb, or use hands
• Must occasionally lift and/or move 25–40 pounds

Work Environment:

• Occasionally exposed to wet or humid conditions (non-weather) and outdoor weather
• Moderate noise level typical of a retail showroom