Benefits:

401(k)

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Training & development

Vision insurance

Position Overview

The Residential Sales Plumber is responsible for all aspects of the installation, maintenance, inspection, operation, and repair of plumbing systems in residential buildings. This includes installing and repairing sinks, toilets, and other plumbing fixtures, as well as appliances including dishwashers and garbage disposals.

Key Responsibilities

Complete plumbing, drain cleaning, and other related in-home service and install calls.

Serve the clients of 1 Tom Plumber by expertly servicing customers’ entire plumbing systems.

Wear floor savers while in the client’s home and maintain a neat work area when performing a repair or scheduled service.

Always explain to the client the service you are performing. Explain and show the client how 1 Tom Plumber provides superior service.

Establish customer rapport to sell the right products and services.

Re-check all plumbing repairs and installations after completion to ensure everything is working properly and that we did indeed fix it right the first time.

Educate and assist customers in choosing the best finance options and maintenance plans.

Show yourself as professional and knowledgeable to win new referrals and repeat business.

Maintain your truck so that it is neat and clean inside and out at all times. The truck is one of the best billboards that 1 Tom Plumber has—park it for maximum impact whenever possible.

Work alongside customer service and dispatch to ensure overall success of the business.

Always be safety conscious, both on the job and while driving.

Participate actively in all training exercises, morning meetings, and retreats.

Maintain a clean, organized job site and well-inventoried truck.

Train and mentor apprentices to ensure quick, accurate repairs and installations.

Be accurate and timely with invoices, time cards, curbside feedback, and option sheets.

Obey the company Code of Ethics and the Team Rules.

Live the Core Values daily as a representative of 1 Tom Plumber.

All other duties as assigned. Pay is based on individual performance.

Minimum Qualifications

Associate degree preferred but not required

2+ years of technical and trade experience

In-depth knowledge of maintenance and repairs of plumbing systems

Understanding of current regulations within the field

Excellent interpersonal communication skills on a technical level

Able to work both independently and as part of a team

General knowledge of power tools and techniques for safe use

Plumbing troubleshooting and repair skills

Valid driver’s license and acceptable driving record

Strong customer service skills Compensation is based on individual performance

Physical Demands and Work Environment

Climbing up and down ladders and equipment

Ability to lift 50 pounds

Ability to carry a minimum of 25 pounds up to 250 feet unassisted

Operate handheld power tools

Wear personal protective equipment

Ability to work more than 40 hours per week and up to 12 hours per day

Desired Skills and Experience

If you can achieve the above and you find it fun and challenging—you have just the right amount.

If you want to be part of something bigger than just a job—make this career move and find exactly what you’re looking for. You will work in a place where you are appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about 1 Tom Plumber by applying today.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to 1-Tom-Plumber Corporate.