The Account Manager serves as the primary point of contact for clients, ensuring their needs are met and expectations exceeded. You will build strong relationships, manage client accounts, and coordinate with internal teams to deliver exceptional service. The right person will collaborate closely with colleagues and engage with clients through meetings and calls. Your role is crucial in driving client satisfaction and retention while identifying opportunities for growth within existing accounts. Responsibilities: • Direct client account management to achieve satisfaction and retention • Collaborate with internal teams to align processes with client expectations • Uncover possibilities for process refinement and implement standard practices • Evaluate performance indicators and update clients on results • Oversee adherence to company policies and industry standards in all client communications • Coordinate with operations to ensure client satisfaction Qualifications: • Minimum of five years managing accounts in a related industry • Academic background in Business, Marketing, or a comparable field • Strong negotiation and communication capabilities required • Experience with CRM platforms and relationship management tools is advantageous • Proven skill in handling many accounts and consistently hitting targets • At least 3 years of experience in B2B sales • Strong relationship building and client management skills • Strong organizational skills with the ability to manage multiple accounts simultaneously • Self-motivated, goal-oriented, and results-driven • Customer service experience and a college graduate preferred • Strong organizational skills needed to manage pipelines, prospects, and clients Compensation: $70,000 - $85,000 yearly

• Coordinate with operations to ensure client satisfaction