Benefits:
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Project Consultant
Reports To: Sales Manager
About Paramount Granite
At Paramount Granite, our mission is to be your trusted partner in building dreams. Since 1996, we’ve served over 14,000 customers across Minnesota and surrounding areas as a leading provider of natural stone and quartz countertops, vanities, fireplace surrounds, and more. We are committed to exceptional craftsmanship, clear communication, and delivering results that exceed expectations.
Position Overview
We are seeking a dynamic, self-motivated Project Consultant to join our team. In this role, you will be the primary point of contact for both residential customers and contractors, guiding projects from initial consultation through final installation.
This position is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and takes pride in managing detailed projects with accuracy and care. Success in this role requires strong organization, attention to detail, and proactive communication throughout every stage of the project.
What We’re Looking For
Strong sales and customer service experience
Excellent communication and interpersonal skills
Highly organized with strong attention to detail
Ability to manage multiple projects simultaneously
Self-motivated with a proactive, problem-solving mindset
Team-oriented with a high level of integrity
Comfortable working with numbers, measurements, and project specifications
Key Responsibilities
Customer Experience & Sales
Open and prepare the showroom each day to ensure a clean, organized, and welcoming environment
Greet customers and identify whether they are new or returning
Ask thoughtful questions to understand project scope, timeline, and goals
Guide customers through material selection and educate them on options
Set clear expectations for next steps and follow-up timing
Build trust and long-term relationships with homeowners, contractors, and designers
Estimating & Quote Preparation
Gather all necessary project information including drawings, dimensions, and contact details
Calculate square footage and pricing using internal tools and Excel formulas
Collaborate with team members on complex or unique project details
Prepare accurate, detailed quotes and send to customers in a timely manner
Follow up consistently to answer questions and support decision-making
Project Coordination & Execution
Maintain accurate and up-to-date records within the CRM system
Secure deposits and initiate project workflows
Track and update sales activity and monthly goals
Organize and maintain detailed project files and documentation
Collect and confirm sink, faucet, and fixture specifications
Coordinate scheduling for template/measure, programming, and installation
Ensure all required approvals, signatures, and documentation are completed
Create invoices, communicate with customers, and collect final payments
Operations & Team Support
Answer incoming calls and assist with general inquiries
Support inventory tracking and material coordination
Assist in training new team members
Maintain website accuracy, including product availability and business hours
Contribute to social media updates and content as needed
Complete thank-you cards and follow-up communication after project completion
Perform light cleaning and maintain showroom presentation
Ongoing Relationship & Business Development
Maintain and grow relationships with contractors, designers, and past customers
Participate in monthly marketing and social media planning
Contribute ideas to improve processes and drive new business
Assist with ordering materials and supplies as needed
Metrics for Success
Achievement of monthly sales goals
Quotes generated and projects successfully closed
Consistent and timely customer follow-up
Well-organized, on-time, and error-free project execution
High customer satisfaction and positive feedback
Strong internal communication and teamwork
Why Join Paramount Granite?
This is an opportunity to play a key role in helping customers bring meaningful projects to life while working with a team that values craftsmanship, communication, and accountability. You’ll see projects through from start to finish and have a direct impact on both the customer experience and the company’s success.
If you enjoy working with people, managing detailed projects, and taking ownership of your work from start to finish, we encourage you to apply.