HVAC Comfort Advisor (Sales Consultant) Medford, MA
Benefits:
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Location Medford, MA
$60,000 – $120,000+ Total Comp (Base + Uncapped Commission)
The HVAC Comfort Advisor is the face of our brand — a trusted expert who meets homeowners and business owners where they are, diagnoses their comfort challenges, and presents solutions that genuinely improve their lives. This is not a transactional sales role. It is a consultative, relationship-driven position where your expertise, empathy, and integrity will drive your success.
You will run pre-set appointments generated by our in-house marketing engine, conduct thorough home comfort assessments, and close premium HVAC system sales. Our top advisors earn well above six figures — and they do it by building trust, not pressure.
WHAT YOU’LL DO
Conduct in-home and on-site comfort consultations for residential and light commercial customers
Perform whole-home load calculations and system assessments to recommend right-sized equipment
Present customized HVAC solutions, including equipment upgrades, indoor air quality products, and maintenance agreements
Guide customers through financing options with confidence and transparency
Follow up with unsold leads and past customers to nurture long-term relationships
Collaborate closely with installation and service teams to ensure a seamless customer experience
Maintain accurate records in our CRM (Service Titan or similar) for every appointment and interaction
Represent the company at community events, trade shows, and referral partner meetings
Achieve and exceed monthly and quarterly revenue targets
WHO WE’RE LOOKING FOR
The ideal candidate is a confident communicator who can translate technical knowledge into simple, compelling conversations. You thrive in a performance-driven environment, take ownership of your results, and genuinely enjoy helping people make smart decisions for their homes and families.
Requirements
2+ years of in-home or B2C sales experience
Demonstrated ability to close $10K+ transactions
Strong communication and active listening skills
Comfortable with technology and digital tools
Valid driver’s license and clean driving record
Professional appearance and demeanor
PREFERRED
HVAC industry or home services background
Experience with Service Titan, Salesforce, or CRM
Bilingual English/Spanish proficiency
Knowledge of Carrier, Lennox, Trane, or Daikin product lines
NATE certification or HVAC technical training
Experience in presenting financing options