HVAC Comfort Advisor (Sales Consultant) Medford, MA

Century Mechanical Holdings

HVAC Comfort Advisor (Sales Consultant) Medford, MA

Medford, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Location Medford, MA

    $60,000 – $120,000+ Total Comp (Base + Uncapped Commission)

    The HVAC Comfort Advisor is the face of our brand — a trusted expert who meets homeowners and business owners where they are, diagnoses their comfort challenges, and presents solutions that genuinely improve their lives. This is not a transactional sales role. It is a consultative, relationship-driven position where your expertise, empathy, and integrity will drive your success.

    You will run pre-set appointments generated by our in-house marketing engine, conduct thorough home comfort assessments, and close premium HVAC system sales. Our top advisors earn well above six figures — and they do it by building trust, not pressure.

    WHAT YOU’LL DO

    Conduct in-home and on-site comfort consultations for residential and light commercial customers

    Perform whole-home load calculations and system assessments to recommend right-sized equipment

    Present customized HVAC solutions, including equipment upgrades, indoor air quality products, and maintenance agreements

    Guide customers through financing options with confidence and transparency

    Follow up with unsold leads and past customers to nurture long-term relationships

    Collaborate closely with installation and service teams to ensure a seamless customer experience

    Maintain accurate records in our CRM (Service Titan or similar) for every appointment and interaction

    Represent the company at community events, trade shows, and referral partner meetings

    Achieve and exceed monthly and quarterly revenue targets

    WHO WE’RE LOOKING FOR

    The ideal candidate is a confident communicator who can translate technical knowledge into simple, compelling conversations. You thrive in a performance-driven environment, take ownership of your results, and genuinely enjoy helping people make smart decisions for their homes and families.

    Requirements

    2+ years of in-home or B2C sales experience

    Demonstrated ability to close $10K+ transactions

    Strong communication and active listening skills

    Comfortable with technology and digital tools

    Valid driver’s license and clean driving record

    Professional appearance and demeanor

    PREFERRED

    HVAC industry or home services background

    Experience with Service Titan, Salesforce, or CRM

    Bilingual English/Spanish proficiency

    Knowledge of Carrier, Lennox, Trane, or Daikin product lines

    NATE certification or HVAC technical training

    Experience in presenting financing options