Sales Representative Customer Service

Lawn Doctor Antioch-Gurnee-Lake Villa

Sales Representative Customer Service

Lake Villa, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Company parties

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Sales Representative – Customer Service Focused

    Lawn Doctor | Northeast Illinois / Southeast Wisconsin

    Lawn Doctor is growing, and we’re looking for a customer-focused Sales Representative who can adapt to a wide variety of customer service scenarios, think on their feet, and work well within a team-driven culture.

    We operate on the Entrepreneurial Operating System (EOS), which means we value clarity, accountability, teamwork, and continuous improvement. This role is ideal for someone who enjoys helping people, solving problems, and building long-term customer relationships while aligning with strong core values.

    What You’ll Do

    Work with new leads to convert them into Lawn Doctor customers

    Support existing customers by recommending and adding services that improve and maintain their lawns

    Navigate a wide range of customer service situations with professionalism, empathy, and adaptability

    Build trust through clear communication and proactive post-sale follow-up

    Retain customers by providing consistent, high-quality service

    Learn and confidently explain Lawn Doctor services, programs, and seasonal offerings

    What We’re Looking For

    Strong customer service and communication skills

    Ability to adapt to different customer personalities and situations

    Comfortable multitasking in a fast-paced environment

    Dependable, reliable, and accountable

    Team-oriented with a positive, solutions-focused mindset

    Consistent attendance and punctuality

    Sales or lawn care experience is a plus, but not required — we provide training and ongoing support for the right candidate.

    Our Culture & Core Values

    We hire, reward, and recognize based on our core values. As an EOS-run organization, we believe in:

    Doing the right thing

    Being accountable and dependable

    Communicating clearly and respectfully

    Supporting one another as a team

    Striving for continuous improvement

    What We Offer

    Competitive hourly pay

    Commission on sales

    Performance bonuses

    Paid training and coaching

    Opportunities for growth within a growing company

    A positive, respectful, team-oriented work environment

    At Lawn Doctor, we invest in our people. When our team grows, our business grows — and our customers benefit.

    Apply today if you’re looking for a role where your adaptability, customer service skills, and values truly matter.

    • All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.