Benefits:
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Inside Sales Representative
Diamond Tool Store | West Palm Beach, FL Full-Time | In-Office | Hourly Pay + Weekly Commission + Bonus Opportunity Earning Potential: $50,000–$100,000+ per year
Ready to Build a Career, Not Just a Job?
Diamond Tool Store is looking for a driven, confident, and motivated Inside Sales Representative to join our team in West Palm Beach, FL.
We are a family-owned company with more than 30 years of industry experience, specializing in professional tools, equipment, blades, and cutting solutions. We've built our reputation by providing quality products, expert knowledge, and exceptional service to customers nationwide.
This is an opportunity for someone who enjoys sales, building customer relationships, and taking ownership of their earning potential.
And you won't be starting from scratch.
Our sales team receives a steady stream of inbound calls and leads every day, giving you opportunities to sell and build your customer base from Day 1. You'll also develop new business through outbound prospecting while managing and growing your own portfolio of customers.
If you're confident on the phone, comfortable learning technical products, organized, tech-savvy, and motivated by results, we want to meet you.
What You'll Do
As an Inside Sales Representative, you'll be responsible for developing new business while building long-term relationships with existing customers.
Your responsibilities will include:
Convert inbound opportunities into sales by assisting customers who call or contact us looking for products and solutions.
Prospect and develop new business through outbound calls, follow-ups, and relationship building.
Manage and grow your own book of business, developing repeat customers and identifying new sales opportunities.
Present and promote our products to both potential and existing customers nationwide.
Provide consultative product guidance by understanding customer needs and recommending appropriate products and solutions.
Prepare quotes and follow up with customers to move opportunities through the sales process and close business.
Meet and exceed sales and revenue goals while continuously developing your customer portfolio.
Process customer orders and generate purchase orders using our POS and sales systems.
Communicate professionally with customers by phone and email throughout the sales and order process.
Learn our product lines and confidently communicate product specifications, applications, and technical details.
Collaborate with internal teams to help ensure accurate orders, timely fulfillment, and excellent customer service.
Stay organized and productive in a fast-paced sales environment where self-discipline and follow-through matter.
What We're Looking For
We're looking for someone who takes initiative, enjoys talking with customers, and is motivated by the opportunity to build something of their own.
Required:
3+ years of phone sales, inside sales, or business development experience
Strong verbal and written communication skills
Excellent negotiation, relationship-building, and interpersonal skills
Self-motivated and results-driven mindset
Strong organizational and follow-up skills
Comfortable working with computers, sales/POS systems, and basic Microsoft Office tools
Ability to type 45+ WPM
Ability and willingness to learn technical product specifications
High school diploma or equivalent
Valid driver's license and reliable transportation
Ability to commute to and work on-site in West Palm Beach, FL 33401
Preferred:
Experience managing and growing an existing customer portfolio
Experience with CRM or sales management software
Bachelor's degree
Bilingual English/Spanish
Compensation & Earning Potential
We believe strong sales performance should be rewarded.
You'll receive hourly pay while learning the business, plus opportunities to substantially increase your income as you develop your customer base.
Hourly Pay
Weekly commission payouts
Growing earning potential as your book of business expands
Your success is directly connected to your ability to develop relationships, serve customers, and grow your business.
Benefits & Perks
Health insurance
Dental insurance
Vision insurance
Life insurance
Paid time off
Major holidays off
Employee discounts
Career growth opportunities
Supportive, energetic team environment
Established company with more than 30 years of industry experience
Consistent inbound leads and sales opportunities
Schedule & Location
Monday–Friday 8-hour day shift Full-time, in-person position
Diamond Tool Store West Palm Beach, FL 33401
This is not a remote or hybrid position.
Pre-Employment Requirements
Candidates must:
Pass a criminal background screening
Pass a drug screening
Possess a valid driver's license
Have reliable transportation
Be able to commute to West Palm Beach, FL 33401
Why Diamond Tool Store?
At Diamond Tool Store, we're a family-first company where people aren't treated like numbers.
For more than three decades, we've served professionals who depend on quality tools and equipment to get their jobs done. Our customers return because of our commitment to quality products, knowledgeable service, reliability, and strong relationships.
For the right salesperson, that creates opportunity.
You'll have an established company behind you, products customers need, a consistent flow of inbound leads and calls, and the ability to develop your own customer relationships and grow your income year after year.
We're looking for someone who wants to build a career, grow a book of business, and be rewarded for their results.
If you're ready to sell, grow, and take control of your earning potential, apply today.
Your future starts here.