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Sales Representative

FASTSIGNS #381001

Sales Representative

Grand Rapids, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    POSITION OVERVIEW

    The Sales Representative is responsible for generating new business, strengthening existing customer relationships and driving sales growth through proactive prospecting and face-to-face engagement. This role requires a strong focus on relationship building, customer consultations, and presenting tailored solutions that meet client needs. The Sales Representative partners with Project Managers and the leadership team to ensure a seamless customer experience and achievement of sales goals.

    KEY RESPONSIBILITIES

    Business Development & Prospecting

    Identify and pursue new business opportunities through networking, referrals, and targeted outreach

    Maintain a pipeline of qualified prospects and follow up on leads consistently

    Monitor industry trends and competitor activity to uncover growth opportunities

    Customer Engagement & Relationship Management

    Build and strengthen relationships with new and existing customers

    Conduct onsite consultations, surveys, and discovery meetings to understand project requirements

    Educate customers on FASTSIGNS’ in-house manufacturing capabilities and full range of solutions

    Set clear project expectations regarding timelines, deliverables, and costs

    Sales Process & Project Collaboration

    Prepare and present accurate quotes, estimates, and proofs to customers

    Collaborate with Project Managers to design solutions that meet customer budgets, needs, and timelines

    Develop and execute proactive sales plans to increase order volume and revenue from key accounts

    Ensure thorough customer/project follow-up to drive satisfaction and repeat business

    Partner with Inside Sales, Project Managers, and the leadership team to ensure a seamless customer experience

    QUALIFICATIONS

    Strong communicator with excellent phone and written communication skills

    Self-starter with strong time management and organizational skills

    Ability to manage multiple tasks and prioritize effectively in a fast-paced environment

    Accuracy, attention to detail, and follow-through

    Strong relationship-building and customer service orientation

    Proficiency in Microsoft Office and ability to quickly learn CRM/order management software

    EDUCATION / EXPERIENCE / OTHER REQUIREMENTS

    Bachelor’s Degree or equivalent experience in signage, graphics, or related industry

    Proven experience in outside sales or business development, required

    Experience working with CRM software, preferred

    Must have valid driver’s license

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.