Benefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Full-Time | Home Appliance | Twinsburg, Ohio
About Home Appliance
Home Appliance has proudly served Northeast Ohio since 1962. What began as a small appliance service company has grown into one of the region's premier appliance retailers with three locations and a reputation for delivering an exceptional customer experience. Our success is driven by our commitment to integrity, teamwork, accountability, and creating customers for life.
Position Summary The Sales Representative is responsible for guiding customers through the appliance purchasing process by providing product knowledge, expert recommendations, delivery scheduling assistance, and post-sale follow-up. This position reports to the Sales Manager and is based in our Twinsburg Showroom.
This is an excellent opportunity for a relationship-focused sales professional who enjoys helping customers find the perfect solution for their needs. You'll join a team that consistently achieves its goals through exceptional customer service, ongoing professional development, and a commitment to customer satisfaction.
If you're looking for a rewarding career with strong earning potential, a supportive team environment, and a healthy work-life balance, we'd love to hear from you.
Compensation
First-year anticipated earnings of approximately $70,000
Includes $35,000 base salary plus commission and manufacturer spiffs
Second-year anticipated earnings of $90,000-$100,000+ for committed sales professionals
Additional income opportunities through manufacturer incentive programs
Unlimited earning potential
Schedule
Full-time position
Weekend availability required
Monday through Friday training schedule
Once trained, two days off during the week and occasional weekends off
Responsibilities
Create an exceptional customer experience by helping customers identify the best appliance solutions to meet their needs and budget.
Serve as a product expert by educating customers on appliance features, specifications, benefits, and available options.
Build lasting customer relationships through proactive communication and follow-up throughout the sales process.
Coordinate with sales support, delivery, service, and operations teams to ensure a seamless customer experience.
Assist customers with delivery scheduling, rebate processing, and post-sale support.
Maintain showroom appearance by ensuring displays are clean, organized, current, and customer-ready.
Participate in ongoing product and sales training to continuously improve knowledge and performance.
Develop and maintain relationships with local builders, designers, contractors, and other industry professionals.
Consistently achieve individual and team sales goals.
Perform additional duties as assigned.
Qualifications
Previous sales or customer service experience preferred.
Outgoing personality with exceptional interpersonal and customer service skills.
Strong verbal and written communication abilities.
Self-motivated with the drive to achieve sales goals and deliver results.
Strong attention to detail and organizational skills.
Ability to work effectively in a fast-paced, team-oriented environment.
Proficient in Microsoft Word, Excel, and Outlook.
Willingness to learn appliance products, features, and industry trends.
Ability to work a retail schedule, including weekends.
High school diploma or GED required.
Occasional travel may be required for meetings, training, or visits to other company locations.
Why Join Home Appliance?
Established and growing company serving Northeast Ohio since 1962
Three locations with a strong reputation for customer service and excellence
Collaborative, team-oriented culture that values accountability and integrity
Opportunity to make a meaningful impact and grow professionally within the organization
Competitive compensation and benefits package