Sales & Service Coordinator

Goldfish Swim School - Livingston

Sales & Service Coordinator

Springfield, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Company parties

    Competitive salary

    Employee discounts

    Flexible schedule

    Free food & snacks

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Saving lives, making waves, and paving the way for your career.

    Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! Goldfish Swim School has been an award winning industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!

    We are looking for a Sales & Service Coordinator to be part of our growing Goldfish Swim School Springfield location. We are seeking a self starter who is motivated to grow and succeed!

    Very competitive compensation based on experience.

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Bonus opportunities

    Hourly Rate: $20 - $21

    Requirements:

    Exceptional organization skills

    The ability to communicate and connect with employees and customers to build trust and genuine relationships.

    Ownership and initiative to solve problems and make recommendations

    Shows the ability to make sound objective decisions based on facts, logic, and good judgement in a timely manner.

    Results driven, with an infinite mindset

    Has intrinsic motivation to succeed and to lead the team in succeeding.

    Sharp attention to detail and ability to incoporate multitasking in oversight.

    Positive, up beat attitude that focuses on producing results through coaching, not driving.

    Qualifications:

    Bachelor's Degree

    2 year experience in coordinating, training, and supervising

    2 years of customer service, relationship building, and sales experience

    Marketing experience is preferred

    Strong organizational, computer, and training skills

    The ability to multi-task and effectively manage multiple situations at once

    Able to sustain a high level of energy in the most positive manner

    Responsibilities will include but not be limited to:

    Directs and controls the daily operations, ensuring the school is running according to GSS standards.

    Oversees Aquatics scores and initiatives within the EOS system.

    Leads the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.

    Initiates and oversees workplace culture and employee interaction.

    Integrates our Sales & Service vision with delegation, training, development, and support.

    Prepares and hosts monthly meetings with the Front Desk Representatives.

    Provides quarterly feedback to Front Desk Representatives (GSRs).

    Oversees all Sales Service Reports. Including Pre-Monthly Billing Reports.

    Acts as the Birthday Party Coordinator

    Oversees the opening and closing process.

    Oversees inventory and provides direction in the retail and vending departments.

    Assists with the New Student Survey & Webpunch process.

    Participates in teaching lessons and/or Deck Supervising at least once a week to maintain Lesson Quality.

    Gains a high level of knowledge and experience in the GSS pool operations.

    Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.

    Maintains current certifications and stays up-to-date professionally on the aquatics and management field.

    If you meet these qualifications love working with children and are looking for a job that is rewarding both professionally and financially please apply! Goldfish Swim School teaches children from 4 months to 12 years old how to swim and be safer in and around the water. The tropical environment of our state of the art aquatic facility is like no other, the detailed curriculum we teach is proven with over 12 years of extraordinary results. Goldfish Swim School is not just team it is a family.

    Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.