Looking for a new challenge where your hard work and entrepreneurial spirit will gain you recognition and an opportunity from growth?  Then look no further than GAF, a $3 billion company and the largest roofing manufacturer in North America.

At GAF, we’ve built one of the most dynamic, cutting-edge, and successful employee teams in the building products industry.  Whether it’s in our Parsippany, NJ, world headquarters, or at one of our more than 24 manufacturing plants, our standards are high and the opportunities for career advancement are limited only by your desire to succeed.

If you like the idea of working for a market-leading company, in a fast-paced environment where you can truly make a difference, then GAF may be the place for you. We are looking for a Retail Sales Service Representative who will be responsible for supporting our sales and marketing efforts at large national retail locations.

Summary

The Sales Service Representative is responsible for supporting our sales and marketing efforts at large national retail big box locations.

Essential Duties Include

• Facilitate the sale and flow of GAF products through big box home improvement retail accounts
• Educate and promote growth of the roofing category (emphasis on Residential products).
• Ability to train individuals or small groups with emphasis on general product knowledge, application techniques and best practices.
• Develop and maintain close working relationships with the Retail Sales Service Manager,
• Establish and maintain working relationships with contractors through big box retail accounts and GAF Territory Sales Managers, 
• Create working relationship with Big Box Home  Improvement retail management/pro desk/merchandising teams and store associates
• Implement GAF product and set integrity in stores, provide feedback on market conditions, insure proper inventory levels, maintenance of retail product categories and provide training to retail associates. Perform other duties as assigned

RETAIL SALES SERVICE REPRESENTATIVE COMPETENCIES

**LEVEL BASED COMPETENCIES: **(applicable to Professional level only)

Level Based Competencies are to be designated based on job level and content.

• Adaptability
• Building Strategic Working Relationships
• Technical/Professional Knowledge & Skills
• Stress Tolerance
• Decision Making

Communication

• Technical knowledge/skills (entry, intermediate, advanced)
• Intermediate proficiency using Microsoft Office and Google Suite
• General knowledge/skills (entry, intermediate, advanced)
• Intermediate to advanced communication skills with strong customer focus
• Intermediate proficiency using Sales Force 
• Intermediate understanding of commercial roofing and/or coatings products
• Strong knowledge of industries, process and systems
• Intermediate to advanced analytical skills
• Ability to multitask
• Intermediate comfortability working with warm leads
• Ability to build working relationships
• Intermediate time management skills
• Advanced level negotiation skills
• Presentation skills in a small group setting
• Intermediate ability to work independently

Education/Experience

• BA/BS degree OR 1 to 2 years’ experience in a sales, branch manager or customer service focused role (building materials industry a plus)
• Combination of retail sales and customer service along with an interest in becoming a Territory Sales Manager desired Highly motivated and have a strong desire for advancement in a roofing sales capacity
• Retail experience preferred (not required)

Dimensions

• No of direct reports: n/a
• No of indirect reports: n/a
• Budget Responsibility: n/a
• Travel Requirements: 20%

We offer a competitive salary and benefits package including 401(k), medical, dental, vision, prescription drug, tuition reimbursement, and a vacation package. At GAF, we believe our employees are our greatest resource. GAF is proud to be an Equal Opportunity Employer,

GAF is North America’s largest roofing manufacturer with plants strategically located across the U.S. GAF is part of the largest roofing and waterproofing business in the world.