Sales Specialist/Customer Service Representative

Drivo LLC

Sales Specialist/Customer Service Representative

Newark, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Free uniforms

    Opportunity for advancement

    Training & development

    Drivo Rent A Car is looking for a Rental Sales/Customer Service Agent to provide exceptional customer service. Each day will be challenging and exciting for the right person. The ideal candidate possesses the following attributes:

    Exceptional interpersonal and relationship building skills

    Strong verbal and written communication skills

    Strong organizational skills and the ability to multi-task

    Ability to manage stressful or unusual situations to maintain good customer service

    Candidates ability to learn about the customer’s rental needs and work to upgrade them to a more premium vehicle and additional services that will enhance their experience.

    Excellent training sessions are provided

    What you will do:

    Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs and wants.

    Provide excellent customer service in all customer contact situations

    Meet all sales and service standards

    Complete administrative tasks including daily lists to assist the office

    Assist branch with returning and turnaround of vehicles as needed

    Perform other job duties as assigned to meet the business needs

    High performance will lead to job promotion and pay raise.

    About you:

    High school diploma or GED

    Minimum 1-year customer service or sales experience

    Must have a valid driver's license with a clean driving record

    Experience meeting sales quotas or working in highly commissioned positions preferred

    Ability to follow defined service and sales processes

    Must be willing to wear company uniforms

    Ability to communicate in English, Speaking other languages including Spanish is a plus

    Position available at LGA, JFK, and Newark airport locations.

    Flexible schedule $18 - $20 per hour plus commission up to $3000 for a month