Benefits:

Dental insurance

Health insurance

Position Summary The Sales Support Specialist plays a key role in supporting day-to-day sales operations for Walmart and other major retail accounts. This position focuses on data analysis, reporting, item setup, and cross-functional coordination, ensuring accurate execution of customer requests and smooth account management.

This role works closely with Sales, Product Development, Supply Chain, and Marketing teams, and requires strong familiarity with Walmart systems such as Retail Link, Scintilla, and SupplierOne.

Key Responsibilities

Prepare and maintain weekly POS, shipment, and inventory reports using Retail Link and Scintilla, highlighting key trends, risks, and opportunities

Support item setup, maintenance, and content accuracy in SupplierOne and Item360, ensuring compliance with Walmart requirements

Assist in analyzing sales performance, instock levels, and inventory health, and provide actionable insights to the sales team

Coordinate internally on sample tracking, packaging, and project timelines to support buyer meetings and seasonal line reviews

Support preparation of sales presentations, line reviews, and buyer meetings (including data validation and slide development)

Follow up on claims, defective allowances, chargebacks, and pricing updates with Walmart and internal teams

Maintain organized records of item data, communication logs, and ongoing account activities

Provide administrative and operational support to ensure efficient execution of Walmart account initiatives

Qualifications

Education

Bachelor’s degree in Business, Marketing, Supply Chain, or a related field

Experience

1–3 years of experience in sales support, account coordination, or retail/vendor operations

Experience supporting Walmart or large retail accounts is strongly preferred

Skills & Competencies

Strong proficiency in Excel (pivot tables, VLOOKUP/XLOOKUP, formulas, Power Query)

Familiarity with Retail Link, Scintilla, SupplierOne, and Item360

Ability to analyze data and translate it into clear, actionable insights

Strong attention to detail and accuracy in handling item and sales data

Excellent communication, organization, and multitasking skills

Ability to work in a fast-paced, cross-functional environment

Work Environment

Based in Bentonville, Arkansas (onsite)

Works closely with internal teams and Walmart partners