Job Description

Ventura, CA | Full-time | $20 - $25 per hour

Edwards Label is seeking a detail oriented and organized Sales Support (customer service) professional to work closely with our sales team and internal departments to ensure customer orders move efficiently from quote to production.

This role is ideal for someone with experience in customer service, order management, or print production coordination who thrives in a fast paced, team driven environment.

What You Will Do

• Manage and enter customer orders into our internal system
• Review job specifications to ensure accuracy and completeness
• Coordinate with production, graphics, and leadership teams to move jobs through the workflow
• Communicate with customers and sales representatives regarding order status and updates
• Maintain accurate order documentation and records
• Support the sales team with administrative and operational tasks
• Track order progress from quote through production to ensure timely delivery

Work Environment

• Office environment located within a manufacturing facility
• Moderate noise levels
• Occasional exposure to production areas when coordinating with internal teams

Why Join Edwards Label

• Stable, growing manufacturing environment
• Collaborative team culture
• Opportunity to work closely with sales and production leadership
• Long term career growth potential

If you enjoy organization, communication, and supporting teams to deliver high quality products, we encourage you to apply.

Qualifications

What We Are Looking For

• High school diploma or equivalent required
• Experience in customer service, order entry, print production coordination, or related field preferred
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities in a fast paced environment
• Clear written and verbal communication skills
• Comfortable using computer systems and order management software

Additional Information

Edwards Label is an equal opportunity employer and considers applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.