Title: Sales Support

Location: Full time position: Mostly remote work, with some office hours in Pompano Beach, Boca Raton, or Delray Beach.

Company: Pioneering dermatology manufacturer based in Southern Florida, providing first-of-it's-kind customizable prescription medication and skincare solutions to leading dermatology practices across the United States.

Description:

This role is part of the Sales Support team who are responsible for helping the sales team with order entry, customer support, problem solving, and research.

• Manage system access to company platforms, as well as maintain customer and order data within CRM and other relevant systems.
• Provide order support to sales team that are not limited to submitting customer approvals, processing orders, and handling shipping discrepancies and changes.
• Collaborate with ancillary teams, such as Production, Accounts Receivable, and Pharmacy, to respond to inquiries quickly and resolve issues efficiently.
• Organize and manage logistics for sales events and tradeshows for sales team to ensure seamless coordination and execution.
• Collect relevant information and distribute inquiries from leads and customers to the appropriate teams.
• Review and update Sales Support tools to reflect the most current information.
• Prepare reports, presentations, and other documentation as needed by the sales team.
• Support the company’s management team with administrative tasks and special projects as required.
• Perform other related duties as assigned.

Requirements:

• Bachelor’s degree or equivalent experience in business administration, sales, or a related field.
• Proven track record of maintaining professionalism and delivering exceptional customer support to sales teams and management.
• Excellent verbal and written communication skills, with the ability to articulate complex information clearly and concisely.
• Strong interpersonal skills and the ability to thrive in a fast-paced, dynamic sales environment.
• Collaborative team player with experience working cross-functionally and effectively with various departments.

Compensation: 70k, plus 401k, and great benefits