Job Description

Job Summary:
A global trading and distribution company based in Irvine, CA is seeking a B2B Sales Support Manager to oversee and improve sales support operations across its wholesale and distribution channels. The ideal candidate will play a key role in ensuring smooth order processing, client communication, and coordination between internal teams and external partners.

Responsibilities:

• Manage and streamline the end-to-end sales support process for B2B clients

• Coordinate with logistics, warehouse, accounting, and other departments to ensure timely order fulfillment

• Create and manage quotes, purchase orders, invoices, and shipping documents

• Provide support to the sales team by preparing presentations, client reports, and product information

• Monitor sales performance, backorders, and inventory levels to ensure customer satisfaction

• Communicate directly with clients regarding orders, delivery timelines, and inquiries

• Ensure accuracy and consistency of data across CRM, ERP, and internal databases

• Assist in process improvements and help develop SOPs for sales support functions

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field

• Minimum 3–5 years of experience in B2B sales support or sales operations

• Experience working in wholesale, distribution, or trading industry preferred

• Strong communication skills and ability to interact with internal teams and customers

• Proficient in Microsoft Excel and business software tools (CRM, ERP systems)

• Highly organized, detail-oriented, and able to multitask in a fast-paced environment

• Bilingual in Korean required

Additional Information

All your information will be kept confidential according to EEO guidelines.