Appointment Setting & Lead Management Specialist
Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Training & development
Flexible schedule
Location: 301 Wells Fargo Dr Suite 3 Houston, Tx – In-office position Company: Berger Home Services
Are you sharp, motivated, and energized by talking to people? Do you thrive in fast-paced environments, love problem-solving, and enjoy getting things DONE? We’re looking for a driven and detail-oriented Appointment Scheduler to join our growing team!
In this role, you'll be responsible for scheduling appointments from our various lead sources—including web inquiries, inbound calls, referrals, and marketing campaigns. This is a high-volume call role that requires someone with common sense, creativity, and hustle.
What You’ll Do:
Contact and schedule appointments with potential clients from multiple lead sources
Make high volumes of outbound calls each day
Use creative thinking and problem-solving to increase conversion rates
Keep detailed and accurate records of calls, appointments, and follow-ups
Communicate clearly and professionally with clients and internal teams
Help optimize scheduling systems and processes as we grow
We’re Looking For Someone Who:
Has excellent verbal and written communication skills
Speaks clearly and confidently on the phone
Is highly organized, detail-oriented, and thrives under pressure
Can think on their feet and adapt quickly
Is self-motivated and doesn’t need micromanaging
Wants to grow within the company and take ownership of their role
Has a great attitude, strong work ethic, and a go-getter mindset
Has sales or customer service experience (a plus!)
Requirements:
High school diploma required; some college or degree preferred
Prior experience in appointment setting, sales, or high-volume phone work is a plus
Must be comfortable with CRM systems, call software, and multitasking
Reliable transportation and consistent punctuality
Why Join Us?
We’re a fast-growing home services company with a strong reputation
You'll be part of a supportive, ambitious, and hardworking team
Opportunities to grow and move up within the company
Competitive pay with performance bonuses
Training provided – we invest in your success
If you’re ready to bring your energy, creativity, and drive to a company that values your hustle, apply now and let’s grow together!