Sales Support Specialist

Superior Signs & Graphics

Sales Support Specialist

Buena Park, CA
Part Time
Paid
  • Responsibilities

    Benefits:

    Flexible schedule

    Opportunity for advancement

    Paid time off

    Job Summary

    Our North Orange County sign and graphics company is looking for an energetic and outgoing, part-time Sales Support Specialist to join our team. We work on fun and challenging sign and graphics projects in a fast-paced environment where every week is different.

    The Sales Support Specialist role is responsible for handling inbound customer phone calls and website leads, creating quotes for customers, following up until closing, and turning quotes into orders. The process of creating quotes requires excellent verbal and written communication skills and customer service orientation. This position also supports our graphic design, production and installation teams as well as assisting with graphics production. This position could lead to a full time position in the future!

    Responsibilities

    This is not a remote position

    This is a part-time position - Monday through Friday...no weekends!

    Handle inbound calls and leads

    Advise prospects and clients on sign and graphics solutions

    Create quotes using our Point-of-Sale system

    Follow-up with prospects after sending quotes to confirm receipt and understanding of the proposal. Handle objections and continue to follow up until closing.

    Convert quotes to invoices

    Contact past customers for re-activation

    Support Graphic Designers and check customer logo/art files using Adobe Illustrator

    Take payments and close out invoices

    Update material costs in our Point-of-Sale system

    Qualifications

    2+ years of experience as a professional Office Administrator, Salesperson or Customer Service Representative – WE ARE WILLING TO TRAIN THE RIGHT CANDIDATE!

    Great communication skills!

    Positive Can-Do attitude!

    Able to work in a fast-paced environment and meet deadlines

    Basic math skills and ability to multi-task

    Experience with Typing, Windows, and email applications

    Starting pay $18-20 per hour depending upon skills and abilities

    Benefits

    Paid Holidays

    Paid training

    Overtime available

    Performance Reviews at 180 days and every 6 months after - with pay increases available at each review

    Upward mobility with a strong focus on employee training and development

    Great workplace culture

    Vacation Pay upon promotion to full time status

    Medical Stipend upon promotion to full time status