Sales Support Specialist

Whitecastle Tours Inc

Sales Support Specialist

Las Vegas, NV
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Employee discounts

    Free uniforms

    Paid time off

    Company parties

    Opportunity for advancement

    Training & development

    Job Summary

    Works with clients in identifying their needs and problems in order to promote appropriate company products and services

    General Accountabilities

    Manages and grows existing accounts

    Sells additional services to clients

    Contacts and visits clients to help them better understand company products and services

    Handles queries about company products and services

    Builds up detailed knowledge about the company's products

    Plans for and attends trade shows to establish new business

    Provides customer service to business partners

    Educates business partners and end users on company products and services

    Provides proactive assistance and supports to clients and business partners

    Meets customer needs, offers options, resolves problems and follows up with customers

    Present, promote and sell services to existing and prospective customers

    Establish, develop and maintain positive business and customer relationships

    Reach out to customer leads through cold calling

    Expedite the resolution of customer problems and complaints to maximize satisfaction

    Input and process transaction information from start to finish

    Achieve agreed upon sales targets and outcomes within schedule

    Coordinate sales effort with team members and other departments

    Analyze the territory/market’s potential, track sales and status reports

    Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services

    Keep abreast of best practices and promotional trends

    Continuously improve through feedback

    *The company reserves the right to add or change duties at any time

    Job Qualifications

    Education: High school diploma or equivalent

    Experience: 1-2 years of experience in a professional work environment

    Skills

    Excellent verbal and written communication

    Excellent knowledge of MS Office or Google Docs

    Excellent selling and negotiation skills

    Prioritizing, time management and organizational skills

    Problem solving

    Attention to detail

    Service orientation

    Schedule

    Monday to Friday

    Weekend availability

    Overtime (if required)