Benefits:

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

FASTSIGNS of Austin - Burnet Rd is hiring for a Sales Support and Center Operations Coordinator to join our team!

Benefits/Perks:

Competitive Pay

Paid Vacation and Holidays

Ongoing Training Opportunities

Monday - Friday 8:30 - 5:00pm

A Successful FASTSIGNS Sales Support and Center Operations Coordinator Will:

Greet and direct customers: answer calls, welcome walk-ins, and connect each person

with the right salesperson.

Drive follow-up: chase outstanding estimates, proof approvals, and check in with firsttime customers to keep work moving and build repeat business.

Support the sales team: help with day-to-day tasks and marketing materials.

Keep orders on track: check in completed products and help move jobs to the finish line.

Handle the books that matter: collect on outstanding invoices (accounts receivable),

apply payments, and submit credit card receipts.

Add the personal touch: write and send customer thank-you notes.

Keep the center clean, organized, and ready for customers.

What We're Looking For

Reliable: you show up, follow through, and people can count on you.

Friendly with excellent customer service: you make people feel welcome and taken care

of.

Comfortable having difficult conversations: including direct, professional conversations

about money and past-due balances. Collecting on overdue invoices is a real and

important part of this role.

Organized: you juggle multiple tasks and follow-ups without dropping the ball.

Ideal Qualifications

Required

High school diploma or equivalent

1–2 years in customer service, front desk, retail, or admin

Comfortable communicating by phone and in person

Strong computer skills — email, data entry, and willingness to learn order-management software (e.g. CoreBridge)

Willingness to handle AR/collections calls and conversations about past-due balances

Strong organization and the ability to juggle several tasks and follow-ups at once

Dependable attendance and reliable transportation

Preferred (a plus, not required)

Prior experience in signs, print, or a production/manufacturing environment

Familiarity with marketing tools — Canva, social media, email marketing

Sales support or office coordination experience

Bookkeeping or invoicing experience (AR, QuickBooks, applying payments)

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.