Benefits:

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Lawn Doctor is seeking a dependable, detail-oriented, and customer-focused individual to join our team in a key of our Sales & Customer Relations Specialist. This position plays a critical role in supporting both our customers and our field technicians, while also driving growth through sales and excellent customer service.

This person will serve as the hub of our operations—managing customer inquiries, speaking with new customer leads, assisting with routing and scheduling, supporting the technician team, and driving service sales. The ideal candidate is not only organized and reliable but also comfortable speaking with customers and skilled in identifying opportunities to enhance service offerings.

Key Responsibilities:

Serve as the first point of contact for customer inquiries and support

Communicate with new leads to convert them into Lawn Doctor customers

Work with current customers to recommend and add services that meet their lawn care needs

Support technicians by assisting with daily routing, job coordination, and customer communication

Ensure high customer satisfaction through timely and professional communication

Proactively follow up with customers post-sale to reinforce service satisfaction and encourage retention

Maintain accurate records, schedules, and service follow-ups with attention to detail

Develop strong product knowledge of Lawn Doctor services and seasonal offerings

What We’re Looking For:

Strong work ethic and excellent attention to detail

Enthusiastic and comfortable working directly with customers (in person and over the phone)

Strong organizational and communication skills

Ability to multitask and manage a dynamic work environment

Previous sales or customer service experience strongly preferred

Prior experience in lawn care or service-based industries is a plus but not required

Valid driver’s license, clean driving record, and reliable transportation

Dependable attendance and punctuality

We Offer:

Opportunities for professional growth

A supportive team environment

If you are driven, organized, and passionate about helping customers while keeping operations running smoothly, we would love to hear from you!

• All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.