Sales and Customer Service Associate

D1 Training - Bradon

Sales and Customer Service Associate

Brandon, FL
Part Time
Paid
  • Responsibilities

    Benefits:

    Flexible schedule

    Training & development

    Wellness resources

    Opportunity for advancement

    Are you passionate about fitness, coaching, and helping people transform their lives? Are you a natural salesperson who loves making calls, building relationships, and closing high-value memberships and personal training packages?

    If you thrive in a fast-paced, high-performance environment and enjoy both sales and coaching, we want you on our team.

    At D1 Training, our mission is simple:

    "You pick the goal. We help you get there."

    We are looking for someone who can generate opportunities through outbound calling, perform athlete assessments, prescribe the right training program, and confidently close memberships and personal training packages both over the phone and in person.

    About D1 Training

    D1 Training is one of the fastest-growing athletic-based training brands in the country, serving adults and youth athletes ages 7 and up through world-class coaching and science-based programming.

    Our culture is built around energy, accountability, and changing lives through fitness.

    Position Summary

    This is a high-energy sales and coaching position responsible for generating appointments, conducting athlete assessments, and converting prospects into long-term members.

    The ideal candidate is comfortable making 75-100 outbound calls per day, handling inbound inquiries, performing movement assessments, recommending the appropriate training solution, and closing memberships and personal training packages.

    This role is ideal for someone with experience in fitness sales, personal training, or performance coaching who enjoys both coaching and selling.

    Compensation: Hourly + Uncapped Commission + Performance Bonuses

    Key Responsibilities

    Make high-volume outbound calls daily to new and existing leads

    Respond quickly to inbound inquiries with a strong focus on speed-to-lead

    Book free trials and performance assessments

    Conduct athlete and adult performance assessments

    Recommend the appropriate membership and personal training solution based on goals

    Close memberships and high-ticket personal training packages both over the phone and in person

    Follow up consistently with prospects through the sales pipeline

    Maintain accurate CRM notes and client communication

    Build relationships with members and prospects to maximize retention and referrals

    Assist with community outreach and lead generation events as needed

    Qualifications

    Fitness sales experience required (gym memberships, personal training, wellness, or related industry)

    Experience selling personal training packages or high-ticket fitness services strongly preferred

    Comfortable making 75-100+ outbound calls daily

    Proven ability to close sales both over the phone and face-to-face

    Excellent communication and relationship-building skills

    High-energy, self-motivated, and competitive personality

    Passion for fitness and helping people achieve their goals

    Preferred Qualifications

    Personal Trainer Certification preferred

    Experience conducting fitness or performance assessments

    Experience coaching youth athletes or adults in a group setting

    Success in this role means:

    Booking 20+ assessments per week

    Maintaining a high assessment show rate

    Closing memberships at a high conversion rate

    Consistently selling personal training packages

    Delivering an exceptional athlete experience that creates long-term members

    If you're a driven fitness professional who loves sales, coaching, and making a real impact, we'd love to meet you.