Benefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
What You’ll Earn
Guaranteed base pay: $800/week ($41,600 annually)
Commission paid monthly
Average total compensation: $60,000–$85,000/year
We are seeking a professional and personable Sales and Customer Service Representative to join our team. In this role, you will be responsible for ensuring each customer has a positive experience when interacting with our agency. You will respond promptly to inquiries, maintain accurate records, and provide excellent customer service.
The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
This is intended to be a hybrid position once fully established in the role. Training will be provided to also learn how to enroll clients in insurance policies as needed. Full training and licensing will be provided at the company’s expense.
Responsibilities
Answer customer questions via phone, email, and in-person
Assist clients with new quotes, updating policies, payments, and other services
Schedule appointments and maintain calendar
Maintain detailed records of client interactions
Review audits and/or policies
Collaborate with colleagues to provide comprehensive customer service
Qualifications
Must be willing to take an insurance course and become licensed as an insurance agent (fully paid for by the company).
Knowledge of insurance products
High school diploma/GED required, Bachelor’s degree preferred
Excellent customer service skills
Highly organized with strong time management skills
Familiarity with Microsoft Office and other software applications