Sales and Customer Service Representative

American Central Marketing Group

Sales and Customer Service Representative

Secaucus, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Opportunity for advancement

    Paid time off

    Benefits/Perks

    Competitive Pay

    Professional Development

    Job Stability in a growing industry

    What You’ll Earn

    Guaranteed base pay: $800/week ($41,600 annually)

    Commission paid monthly

    Average total compensation: $60,000–$85,000/year

    We are seeking a professional and personable Sales and Customer Service Representative to join our team. In this role, you will be responsible for ensuring each customer has a positive experience when interacting with our agency. You will respond promptly to inquiries, maintain accurate records, and provide excellent customer service.

    The ideal candidate is detail-oriented, friendly, and familiar with insurance products.

    This is intended to be a hybrid position once fully established in the role. Training will be provided to also learn how to enroll clients in insurance policies as needed. Full training and licensing will be provided at the company’s expense.

    Responsibilities

    Answer customer questions via phone, email, and in-person

    Assist clients with new quotes, updating policies, payments, and other services

    Schedule appointments and maintain calendar

    Maintain detailed records of client interactions

    Review audits and/or policies

    Collaborate with colleagues to provide comprehensive customer service

    Qualifications

    Must be willing to take an insurance course and become licensed as an insurance agent (fully paid for by the company).

    Knowledge of insurance products

    High school diploma/GED required, Bachelor’s degree preferred

    Excellent customer service skills

    Highly organized with strong time management skills

    Familiarity with Microsoft Office and other software applications